Daniel Joo | Page 2

This is a great dealership with wonderful customer service. They really go above and beyond for their customers. I would highly recommend this dealership for anyone who is looking to walk away a compl service. They really go above and beyond for their customers. I would highly recommend this dealership for anyone who is looking to walk away a completely satisfied customer. More

by Kash C. Ziemba Verified Customer Verified Customer

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Was very happy with the vehicle and service. Would recommend this car dealership to anyone looking to buy a car Would recommend this car dealership to anyone looking to buy a car More

by angeliqueronald Verified Customer Verified Customer

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Excellent customer service very helpful. Roberto was extremely attentive to our needs. & Daniel was able to get us a low interest rate. Will definitely be going back in the future. Extremely Roberto was extremely attentive to our needs. & Daniel was able to get us a low interest rate. Will definitely be going back in the future. Extremely satisfied. More

by montesdeocajudy94 Verified Customer Verified Customer

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The customer service and time taken to assure I was satisfied and happy was Outstanding satisfied and happy was Outstanding More

by sstaff60 Verified Customer Verified Customer

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Ziggy and his whole team did such an amazing job handling my deal!! Very smooth no compilations at all. So happy with my purchase. my deal!! Very smooth no compilations at all. So happy with my purchase. More

by alexis.cesquivel18 Verified Customer Verified Customer

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Considerate. Prompt service. It was a pleasure working with Norm Reeves Honda in Huntington Beach. Prompt service. It was a pleasure working with Norm Reeves Honda in Huntington Beach. More

by kim.keirstead Verified Customer Verified Customer

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Good dealership when you understand what’s going on and what they are saying makes sense. what they are saying makes sense. More

by amyregrimes6 Verified Customer Verified Customer

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Just a little background, we're looking for a used car with fairly low mileage. I knew exactly which car to look at before going to the dealership. When we got to Norm Reeves Honda I was greeted by one of with fairly low mileage. I knew exactly which car to look at before going to the dealership. When we got to Norm Reeves Honda I was greeted by one of their employees. After a brief exchange of words. He said that we can't buy a car in the dealership with a budget of 25k. He also mentioned that they didn't have the cars we're looking for, which wasn't true. He pointed us to the used car section and seemed to have lost interest. We thanked him for his time and proceeded to look at the 2 cars we came for. We honestly didn't want to go inside and ask another employee for help after our first encounter. We were ready to walk out since there were other options nearby. Luckily Samuel Martinez came out to make sure if everything was ok. He's professional, courteous, and respectful. The used car came with a broken sun roof. Samuel made arrangements to get it fixed for us. He also worked with us with the pricing and gave us a substantial discount. We also showed up there 30m before they closed. The whole branch stayed with us till we finished the transaction. It was 9:30pm by the time we finished the transaction (they closed at 8:00pm that day). The service team detailed the car we purchased. I was impressed by their commitment to make sure that we were happy with our purchase. Not all of their employees provide the same level of service. Especially if you're out there looking for used cars. If you ever come across Samuel Martinez make sure to speak to him and give him a chance, you won't regret it. Thanks for being the best Samuel. More

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All of them were extremely kind, professional, and friendly. They answered all my questions and followed up with me in a timely manner. friendly. They answered all my questions and followed up with me in a timely manner. More

by hmjoo427 Verified Customer Verified Customer

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Samuel Martinez, your Sale associate was stellar. That's why after test driving a 2023 Accord Hybrid with Samuel about 2 months ago, I returned and purchased a 2024 Accord hybrid from Samuel. I had r That's why after test driving a 2023 Accord Hybrid with Samuel about 2 months ago, I returned and purchased a 2024 Accord hybrid from Samuel. I had received internet quotations from 3 other local Honda dealers but gave Samuel the first "shot." I was also able to avail of the 3.9% special financing through Honda Financing and Daniel Joo, your Financing Manager made that an easy process as well. More

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