Dan Roberts | Page 74

Excellent service! Great dealership and very professional and very customer oriented. This dealership makes sure that the customer is completely satisified with their service. Would definitely recommend to and very customer oriented. This dealership makes sure that the customer is completely satisified with their service. Would definitely recommend to friends and family. More

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Dan was very friendly, personable and knowledgeable about the car. (We bought a new Matrix). Overall experience very pleasant. Love the car so far. Like the Toyota care package. the car. (We bought a new Matrix). Overall experience very pleasant. Love the car so far. Like the Toyota care package. More

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I submitted a request online and within a few hours I received a phone call from Ron Jackson. Ron told me some details about the dealership and wanted to setup an appointment with me to come in to test received a phone call from Ron Jackson. Ron told me some details about the dealership and wanted to setup an appointment with me to come in to test drive the vehicle I inquired about. When I arrived I was met my Ron who introduced to Dan Roberts (he would be the salesman for this purchase). Dan reviewed the basic information submitted online and then had a Tacoma pulled up to the door so I could test drive. I told him that I was not certain what I wanted or even if I was going to purchase a vehicle. Dan acknowledged that fact and indicated he understood. Dan was extremely pleasant, easy-going, and did not attempt to pressure me into purchasing the vehicle during the test drive as other Toyota dealers tried to do. Upon returning we sat and discussed pricing. Because I was not sure what I wanted to told them I would contact them in a few days. In the meantime, I conducted some research on the vehicle and went to two other Toyota dealers. I received what I thought was a better deal on the same vehicle and a higher trade-in value. I contacted Ron Jackson and told him of the difference and within a few hours he notified me that they would match the price. Ron was very pleasant and easy to work with and I believe understood that I was trying to get the best deal going. On the day of “paperwork”, I worked with Paul S. to get the deal completed. He was great to work with and spent more time than I ever imaged fully explaining every piece of paper he was giving me and we even shared some life experiences. He also provided some great suggestions to save even more $$$ than I did on this purchase. I took advantages of those savings and he even completed the paperwork for it!!!!! Not what I expected from a profit driven industry. Don’t get me wrong, I understand that dealers have costs associated with operating a business and try to pass them all on the customer; however I did not feel this way at this dealership. I am sure they made some cash off of this deal, but by doing research and comparison shopping I was able to make it work to my benefit. If you want to purchase a new vehicle from a dealership that does not have the “expected tactics of a new or used car dealer” visit Toyota of Wallingford. You will be pleasantly surprised. More

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I will highly recommend Toyota of Wallingford to all of my friends. Buying a used car there was painless. They take care of EVERYTHING for you. Excellent customer service. It was actually a pleasurable exp my friends. Buying a used car there was painless. They take care of EVERYTHING for you. Excellent customer service. It was actually a pleasurable experience. Special thanks to Dan Roberts who made it all possible. Bernice Alicea More

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A GREAT BUYING EXPERIENCE DEALING WITH STAFF AT WALLINGFORD TOYOTA. UP FRONT AND NO PRESSURE SALES DEPARTMENT WILLING TO WORK WITH YOU TO GIVE YOU THE BEST POSSIBLE DEAL.SPECIAL THANKS TO YOUNG SAL WALLINGFORD TOYOTA. UP FRONT AND NO PRESSURE SALES DEPARTMENT WILLING TO WORK WITH YOU TO GIVE YOU THE BEST POSSIBLE DEAL.SPECIAL THANKS TO YOUNG SALESMAN DAN ROBERTS AND FOR HIS QUICK AND PERSONEL TELEPHONE RESPONSE TO MY ONLINE VEHICLE INQUERY. HE WAS VERY INFORMATIVE AND WENT ABOVE AND BEYOND IN EXPLAINING THE FEATURES OF THE VEHICLE, SERVICE DEPT., AND WARRANTY. HE IS A TRUE ASSET FOR TOYOTA OF WALLINGFORD. FROM THE SALES MANAGER TO DIANE ROBRERTS OF CUSTOMER SERVICE AND FINANCE AND WARRANTY MANAGER SOHALL BUTT, IT WAS A PLEASURE TO DEAL WITH SUCH A PROFFESIONAL AND KNOWLEDGABLE TEAM . More

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I've never posted a review of anything before, but the quality of this dealership prompted me too. No one likes to go new car shopping, but it was a pleasure to do so at Toyota of Wallingford. Beginning quality of this dealership prompted me too. No one likes to go new car shopping, but it was a pleasure to do so at Toyota of Wallingford. Beginning with Ron in the internet department before I even got there, it was a very easy and pleasant process. The minute you walk in, the atmosphere is friendly and comfortable, from the smiling receptionist who greeted us to the sales manager to the customer relations manager. Dan Roberts, the salesman, was very attentive and enthusiastic, from the test drives to the delivery of my new car. I came back to the service department a week later, and everyone in that department was just as helpful and friendly. Great dealership, I would highly recommend them... More

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