DAN MURPHY
DAN MURPHY at INFINITI of Cincinnati
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DAN MURPHY | Page 8

SERVICE MANAGER

INFINITI of Cincinnati

9857 Kings Auto Mall Rd
Cincinnati, OH 45249

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4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of DAN MURPHY

April 26, 2023

Dealership Rating
Employee Rating

Amazing experience to purchase my new QX80. Shawn was extremely knowledgeable and detailed oriented. He made my purchase very easy. I would recommend him and Infiniti of Cincinnati highly. Firs More

by meghanjohnsoncrna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DEREK OGLETREE, SHAWN OLSON , VINCE WEST

Apr 26, 2023

INFINITI of Cincinnati responded

We cannot thank you enough for the kind words and 5-Stars Meghan!!! WE truly appreciate YOU!!!

April 13, 2023

Dealership Rating
Employee Rating

The service department at this dealership is very professional and easy to work with. The pricing is very fair on basic maintenance items and they are efficient and get you checked in and out quickly More

by JKRIMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GREG WIND

Apr 14, 2023

INFINITI of Cincinnati responded

Great to read!! Thank you for sharing and the 5-Stars!!! WE appreciate YOU!!!

April 12, 2023

Dealership Rating
Employee Rating

Good job. Great service. Thanks for all of your help. Keep up the good work. More

by JAMESKFORTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GREG WIND

Apr 14, 2023

INFINITI of Cincinnati responded

Thank you for sharing James!!! WE truly appreciate YOU!!!

April 10, 2023

Dealership Rating
Employee Rating

Excellent service and overall positive interactions with all members at the site. It is greatly appreciated! More

by BRYAN.WIRTHWINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GREG WIND

Apr 14, 2023

INFINITI of Cincinnati responded

WE truly appreciate YOU, Bryan!!! Thank you!!!

March 31, 2023

Dealership Rating
Employee Rating

Dealership is very nice. Everyone is very knowledgeable and helpful. Service department is well qualified and trustworthy in making repairs. More

by CBISHOP10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DEREK OGLETREE, SHAWN OLSON, GREG WIND , VINCE WEST

Apr 01, 2023

INFINITI of Cincinnati responded

Cannot thank you enough for the kind words and the 5-Stars!!! WE truly appreciate YOU!!!

March 20, 2023

Dealership Rating
Employee Rating

Excellent as always. They do a great job. a a a a a a a a a More

by ELINGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GREG WIND

Mar 20, 2023

INFINITI of Cincinnati responded

Truly appreciate the review and YOU!!! Thank you!!!

Mar 22, 2023

INFINITI of Cincinnati responded

Truly appreciate the review and YOU!!! Thank you!!!

March 18, 2023

Dealership Rating
Employee Rating

why - i don't think anyone cares anymore about customer service. Service depart doesn't even answer the phone when calling. More

by RPWUNLMTD
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 18, 2023

INFINITI of Cincinnati responded

We are extremely sorry we gave you this experience. While it doesn't excuse our performance, we are dealing with some staffing issues at the moment and hope to have that corrected in the near future. Communication is the key to any relationship and clearly we have failed you. Since we cannot confirm who you are via this review, would you mind calling 513-583-1200 and ask for Vince or Darrin? Thank you

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