Curtis Kimberlin | Page 3

Always provides great service, they keep you updated on the progress of my repair. Curtis has always been very helpful and insurers my concerns are addressed. the progress of my repair. Curtis has always been very helpful and insurers my concerns are addressed. More

by jgaither63 Verified Customer Verified Customer

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Amazing Hospitality and service I go here all the time. Staff is very knowledgeable, friendly and always answer you with a smile. Service is fast compared to many dealers. I go here all the time. Staff is very knowledgeable, friendly and always answer you with a smile. Service is fast compared to many dealers. More

by anil.chundury Verified Customer Verified Customer

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check engine light came on Stopped in late morning on Friday with check engine light. Curtis said he would try and get it in that afternoon but might be Monday. Got it in that a Stopped in late morning on Friday with check engine light. Curtis said he would try and get it in that afternoon but might be Monday. Got it in that afternoon, found problem and made repairs that day. Had my truck back late afternoon. More

by cathygriffin330 Verified Customer Verified Customer

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service the old way Glad to see your service department is going back to the old way of doing service, the pass year different people all the time. I don't have time to k Glad to see your service department is going back to the old way of doing service, the pass year different people all the time. I don't have time to keep up with my car that why I always go to one service shop one service guy. I have been there twice and never told I need things done until this time for a recall. Surprise $900.00 fluid changes and odds needed. I don't need your service people to tell me I need keep track of my service records???? That should be your job to keep your customers informed. At least that has been my experience before this last year. Curtis was very polite More

by MARILYNDETTERMAN Verified Customer Verified Customer

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Charged for items not received or itemized on invoice I was charged for "shop supplies" not used. It takes a screwdriver to change a combination switch.....no shop rags, no lubricants, no solvents and no I was charged for "shop supplies" not used. It takes a screwdriver to change a combination switch.....no shop rags, no lubricants, no solvents and no first aid supplies. According to the combination switch removal and replacement procedure specified in the 2006 DaimlerChrysler, Vol. 2 of 6, pages 8L-138 thru 8-140 it only takes a screwdriver. I know you take a percentage of a part of the invoice and call that shop supplies but how, if ever, do you inform the customer up front that he and/or she is about to the charged for phantom items. Other shops may have the same policy but multiple rip-offs don't make fair and friendly business practices. More

by kb5hov Verified Customer Verified Customer

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Been in multiple times with issues in the past few months. This last visit I picked my car and already a light is back on. Start stop option light is on again. From my understanding the dealership has months. This last visit I picked my car and already a light is back on. Start stop option light is on again. From my understanding the dealership has to turn that off and my car some how switches it off on its own. More

by jamiemutschler Verified Customer Verified Customer

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All was great and better than I expected... All was checked on my van and was done in a timely matter. I had an appointment set up and was ready for me when I got and better than I expected... All was checked on my van and was done in a timely matter. I had an appointment set up and was ready for me when I got there... More

by stan G. Verified Customer Verified Customer

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I always receive Excellent service at Huffines dodge. My needs are always taken care of every time. Thank you for all that y’all do! Keep up the good work. needs are always taken care of every time. Thank you for all that y’all do! Keep up the good work. More

by Tucker79 Verified Customer Verified Customer

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Good not Great I went in to get my air conditioning checked due to not being able to turn it off, and not getting very much power out of the fan. A part was replaced I went in to get my air conditioning checked due to not being able to turn it off, and not getting very much power out of the fan. A part was replaced so that I could turn the fan off when not in use, but the blowing power only slightly improved and the heat will blow only warm at most. Also while leaving, my ride (to the dealership) noticed my passenger brake light was out. I gave 4 stars because one problem was corrected, and they got me in and out quickly for a Saturday. However, to be a dealership service dept, I would expect a bit more attention to detail and thorough check of the system that is being replaced to ensure no other problems exist. More

by Shawn Verified Customer Verified Customer

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Awesome, communication, service and overall experience. These guys know what they are doing. They Explained every step and had great follow through. Thank you very much! These guys know what they are doing. They Explained every step and had great follow through. Thank you very much! More

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