Cristina Morales
Cristina Morales at Penske Buick GMC Of Cerritos
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Cristina Morales | Page 2

Sales Manager

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

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4.4
56 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

Spanish Spanish

4.4

56 Reviews

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56 Reviews of Cristina Morales

March 21, 2024

Dealership Rating
Employee Rating

Yes, the service was good and easy quick service in and out. Nice to be able to pay over that email. The only thing I was suggest that you guys could do is Wash when return as courtesy More

by MIKCASBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aguilar, Jose Solis

May 01, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your review with us at Penske Buick GMC of Cerritos. We appreciate your patronage and feedback. Please feel free to contact us if there is anything else you need or would like to discuss.

March 14, 2024

Dealership Rating
Employee Rating

Very friendly dealership that’s a must when you work with people and go service your car or truck,would definitely go back for service.thank you More

by ajaime197007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josue Moreno, Clarissa Vargas

May 01, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your kind words and the recognition at Penske Buick GMC of Cerritos. Ensuring your vehicle is well-serviced remains our top priority, and we look forward to serving you in other ways in the future.

March 08, 2024

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Employee Rating

Arrived at service center. No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once servic More

by ALGIOZELAYA89
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

March 05, 2024

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Clean,Friendly and fast easy definitely go back they will take care of you keep up great job More

by GUTIERREZRICARDO0
Service Price Transparency
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Recommend Dealer
Yes
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your 5-star review. It's great to hear our team provided responsive service during your visit. Thank you for choosing Penske Buick GMC of Cerritos.

February 06, 2024

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Service to the public is pretty much the same we encounter in other dealerships with common courtesy and willingness to help the customer More

by TERRAZASJAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clarissa Vargas

Apr 13, 2024

Penske Buick GMC Of Cerritos responded

Thank you for acknowledging the team's courteous manners and helpful nature at Penske Buick GMC of Cerritos. It is our priority to exhibit these characteristics to all customers who visit us.

January 29, 2024

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Employee Rating

Very nice and willing to work with what we were looking for. No nonsense and straight to the point, helping me understand what would be good for my situation. More

by edwin6482
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

It's always our aim at Penske Buick GMC of Cerritos to provide efficient help. We're pleased to know you found the straightforwardness useful. Thank you for the five-star review and sharing your experience with us.

January 23, 2024

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Employee Rating

I cannot believe that u have 1 mechanic on duty for your General Motors company More

by ROSELIAARMENTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donald

January 19, 2024

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Awesome! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! More

by Speedypctech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your kind words. It's pleasing to hear that you had a great experience with the communication and customer service at Penske Buick GMC of Cerritos. Your loyalty means a lot to us; see you next time!

January 11, 2024

Dealership Rating
Employee Rating

Worked with Camille over the phone to allow me the least amount of time in the dealership. She was very knowledgeable and accommodating in finding the right truck for me. She also came in on her day off to More

by bbennett126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Camille Soto , German

Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We're glad to hear you had a smooth process with your truck selection and that Camille was accommodating during paperwork finalization. Penske Buick GMC of Cerritos appreciates your feedback and we look forward to serving you again.

January 10, 2024

Dealership Rating
Employee Rating

Quick service. Great communication during service. Everything being done wS explained and any questions ask, answered. More

by projectnow2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience at Penske Buick GMC of Cerritos. We're glad to hear our service and communication met your needs and that all of your questions were answered effectively. Be well!

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