Craig Hatcher
Craig Hatcher at Ken Ganley Subaru Wickliffe
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Craig Hatcher | Page 6

Service Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
56 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

18 yrs, 1 mo

Languages Spoken

English English

5.0

56 Reviews

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56 Reviews of Craig Hatcher

March 14, 2018

Dealership Rating
Employee Rating

Found and fixed oil leak Excellent service on my 163K mile '09 Outback. It's still running beautifully. I will continue to use the service center as long as I own the car. More

by meh92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 14, 2018

Dealership Rating
Employee Rating

Warranty Fix Took care of the issue and kept me updated as the days progressed. They did what they said they would do! Car was fixed to tolerance. More

by ANDREWJMODIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 07, 2018

Dealership Rating
Employee Rating

Third Subaru From Ganley East I have just purchased my third Subaru from Ganley East. All three Subaru vehicles have been fabulous! I would not go back to the same dealer three ti More

by EuclidOhio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harry Raina

February 26, 2018

Dealership Rating
Employee Rating

Excellent Craig hatcher Bent over backwards to help me and resolve my problem I really appreciate how he handled everything excellent employeeEveryone else step More

by MRGAM421@aol.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

February 25, 2018

Dealership Rating
Employee Rating

Exceptional I went to Gangley East, for a recall service, on my car. The staff was excellent, especially Craig & the sevice was excellent. They caught some much More

by BCENGL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 23, 2018

Dealership Rating
Employee Rating

great customer service The assistant service manager, Craig Hatcher, was very informative, polite. He went the extra step to make sure that certain parts were under warrant More

by DEBRA.KRAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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