Craig Francis
Craig Francis at Hyundai of Cool Springs
Refer Me

Craig Francis | Page 3

Sales Professional

Hyundai of Cool Springs

201 Comtide Court
Franklin, TN 37067

Contact Me
5.0
140 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

14 yrs, 8 mos

5.0

140 Reviews

Write a Review

140 Reviews of Craig Francis

June 18, 2021

Dealership Rating
Employee Rating

All I have to say is that Hyundai of Cool Springs takes the pain out of working with a dealer. Our Sales person Craig really made it so easy to get everything we wanted, they even told us about many things More

by davidj.yeshuamedia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2021

Hyundai of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Hyundai of Cool Springs to have earned it. Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

June 15, 2021

Dealership Rating
Employee Rating

I walked the lot, picked out the vehicle I was interested in, and was introduced to Craig Francis who made my transaction a smooth experience! More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Hyundai of Cool Springs responded

Hi James, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 12, 2021

Dealership Rating
Employee Rating

Joe was amazing!!! He was thorough and answered all my questions without any pressure whatsoever. I would highly recommend everyone use Joe as their dealer. More

by spiffymelissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Macke

Jun 13, 2021

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Hyundai of Cool Springs! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Hyundai of Cool Springs!

June 12, 2021

Dealership Rating
Employee Rating

We had a stress free experience and got the exact car we hoped for. Everyone at the dealership was friendly and extremely helpful. Our Salesman, Craig Francis, was delightful and very knowledgeable. He ma More

by tdjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino, Paul Huber

Jun 13, 2021

Hyundai of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 04, 2021

Dealership Rating
Employee Rating

The entire team is so friendly and helpful. Doesn’t pressure and takes time to explain everything. So glad we purchased here! Very great experience! More

by jaisie.castellon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino , Hannah Puckett

Jun 05, 2021

Hyundai of Cool Springs responded

Hi Jaisie, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 01, 2021

Dealership Rating
Employee Rating

I have bought Hyundais twice from Hyundai of Cool Springs, in Franklin TN. Everyone there has been very professional and quite helpful. Craig Francis and everyone else assisted me as needed, gave me More

by bob.martin09
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino , Manager

May 01, 2021

Hyundai of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to Craig here at Hyundai of Cool Springs! We're looking forward to your next visit with us!

April 19, 2021

Dealership Rating
Employee Rating

Very pleased with our experience overall. Craig was friendly and helpful, showing us many options on the car (that we didn’t know were there, and may never use?). Price seemed fair enough, and there we More

by melbert86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 15, 2021

Hyundai of Cool Springs responded

Hi Melbert86, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Mikaela Moss

April 07, 2021

Dealership Rating
Employee Rating

I had a nice experience. Hannah and Craig went above and beyond. Hannah delivered my new Kona to me. I am very happy with my new car! More

by Judith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hannah Puckett

Apr 08, 2021

Hyundai of Cool Springs responded

Hi Judith, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 26, 2021

Dealership Rating
Employee Rating

Craig was so helpful and so kind during my car buying experience! He made everything so easy. I had an amazing experience with Hyundai Cool Springs. More

by bryansydney98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 28, 2021

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2021

Dealership Rating
Employee Rating

Craig was so wonderful to work with! He made the process so easy and comfortable! We also laughed the whole time! Thank you Craig F! More

by Kassi Holloway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino

Mar 10, 2021

Hyundai of Cool Springs responded

Kassi Holloway, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. We hope to see you soon!

Dealership Inventory (270 Vehicles)

new 2024 Hyundai Santa Fe car, priced at $49,400
2024 Hyundai Santa Fe
new
Brass exterior
Unknown
Front-wheel Drive
new 2024 Hyundai Tucson Hybrid car, priced at $35,865
2024 Hyundai Tucson Hybrid
new
White Pearl exterior
Automatic
All-wheel Drive
new 2024 Hyundai Santa Cruz car, priced at $32,530
2024 Hyundai Santa Cruz
new
Phantom Black exterior
Automatic
Front-wheel Drive
new 2024 Hyundai Elantra HEV car, priced at $25,705
2024 Hyundai Elantra HEV
new
Intense Blue exterior
Automatic
Front-wheel Drive
new 2024 Hyundai IONIQ 5 car, priced at $45,290
2024 Hyundai IONIQ 5
new
Cyber Gray exterior
Automatic
All-wheel Drive
new 2024 Hyundai Elantra HEV car, priced at $28,890
2024 Hyundai Elantra HEV
new
Gray exterior
Automatic
Front-wheel Drive