Cole Burnham | Page 2

I vehemently disagree with recommending this dealership. In June, I bought a used car that had recently been traded in. For at least the first month and a half after getting the vehicle, I visited the deale In June, I bought a used car that had recently been traded in. For at least the first month and a half after getting the vehicle, I visited the dealership at least once a week for maintenance. I should have known better when I was required to sign a release of claims against the car dealership in order to purchase the vehicle. The car was not cleaned inside or under the hood, the brakes, including the rotors, were defective, and they even permitted me to drive away with a broken window that required replacement. They did a shoddy job of cleaning and an even worse job of ensuring that it was secure for my family and me. Instead of replacing all of the rotors, only the front ones were replaced. The back was adjusted at the following visit, and they then attempted to take advantage of some inexpensive breaks. In order to get breaks, they eventually reached out to the Nissan dealership across the street. When I break above 60 mph, I still have problems. After the service member taking the car for a ride, I was informed that it was the rotors once more and to give him a week or two. It is now week three, and I have not heard from anyone. My home is at least an hour distant. Since I've been receiving the runaround, I made the decision to take it somewhere else to get examined. Nick, the general sales manager, provided me his phone number, but he has never returned any of my calls or addressed any of my concerns (he was either unavailable or in "meetings"). Even though Rob in the service department has been helpful, I keep receiving the runaround. When I bought a car from Honda of Lake City, I made a terrible choice! More

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Larry and Cole were a pleasure to work with! They went above and beyond to make the deal work for us! Couldn't be happier! They went above and beyond to make the deal work for us! Couldn't be happier! More

by ryans15 Verified Customer Verified Customer

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Mr Cole Burnham was a great salesman and the manager Mr Jacob and everyone there Jacob and everyone there More

by ernestescobar70 Verified Customer Verified Customer

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Honda of Lake City is an excellent dealership! Very professional and accommodating. I bought a 2023 Honda Accord Sedan. They answered every question & I left knowing that they really cared about m Very professional and accommodating. I bought a 2023 Honda Accord Sedan. They answered every question & I left knowing that they really cared about me. I know I will be able to call them about anything and they will be able to help me. I highly recommend them . More

by VIVRETRO Verified Customer Verified Customer

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I recently purchased a 2019 Mini Cooper from Honda of Lake City, and I must say that my car buying experience was nothing short of exceptional. From the moment I arrived, the salesperson named Cole and h Lake City, and I must say that my car buying experience was nothing short of exceptional. From the moment I arrived, the salesperson named Cole and his manager Jakob provided outstanding service and made the entire process smooth and enjoyable. Upon arrival, the car was upfront and ready for a test drive. This attention to detail demonstrated their commitment to customer satisfaction. Cole, my salesperson, was friendly, approachable, and genuinely interested in addressing all of my inquiries. He patiently answered each question and ensured that I had a thorough understanding of the vehicle's features, performance, and history. One aspect that truly stood out during my time at Honda of Lake City was Cole's willingness to make me feel comfortable throughout the entire transaction. As the financial department worked on finalizing the paperwork, Cole engaged in pleasant conversation, creating a relaxed atmosphere. This personal touch helped alleviate any potential stress associated with the car buying process. I am pleased to mention that Cole and Jakob, the manager, worked diligently to secure a great price for the 2019 Mini Cooper I purchased. They displayed a high level of professionalism and negotiated with transparency, making me feel valued as a customer. Their efforts in providing an attractive deal further enhanced my overall satisfaction with Honda of Lake City. Finally, I would like to express my utmost contentment with the car itself. The 2019 Mini Cooper has exceeded my expectations in terms of performance, style, and reliability. I am thoroughly enjoying my new vehicle, and I attribute this positive experience to the excellent support and guidance provided by Cole and Jakob. Thank you, Cole, Jakob, and the entire team at Honda of Lake City, for making my car buying experience a memorable one. More

by rsbyron1 Verified Customer Verified Customer

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I didn't expect to buy a car the first day I went car shopping. shopping. More

by SaturnsRing2020 Verified Customer Verified Customer

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They are friendly. They worked real hard to get you what you want and/ or need. I would definitely recommend them! They worked real hard to get you what you want and/ or need. I would definitely recommend them! More

by ANGELSWEETY593 Verified Customer Verified Customer

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Had a great experience, Cole was my salesman and Donny was my finance guy. it was a pleasure working with both of them and also shout out to Chris for working with me numbers wise. I drove 200 miles to pu was my finance guy. it was a pleasure working with both of them and also shout out to Chris for working with me numbers wise. I drove 200 miles to purchase the Type R and it was the easiest and quickiest car purchase I have ever had. More

by mys2knotyours Verified Customer Verified Customer

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Everyone was very helpful and polite. Made the experience pleasant. Had an issue before but it was taken care of and they had redeemed themselves. Made the experience pleasant. Had an issue before but it was taken care of and they had redeemed themselves. More

by kate Verified Customer Verified Customer

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Best team in town. I got the best deal around. AAA+ Dealership. Thanks Honda of Lake City. I got the best deal around. AAA+ Dealership. Thanks Honda of Lake City. More

by JT Verified Customer Verified Customer

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