Cody Gagnon | Page 3

Brittany Shultz was a real help! She was cheerful, knowledgeable, professional, and attentive when I brought my Jeep in for help with a mechanical problem. She is most definitely an She was cheerful, knowledgeable, professional, and attentive when I brought my Jeep in for help with a mechanical problem. She is most definitely an asset to your service department. More

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Cody Gagnon as service rep was very helpful and a delight to work with. I believe he gave extra effort to help and did best no extra service to me Thanks Cody and Crown to work with. I believe he gave extra effort to help and did best no extra service to me Thanks Cody and Crown More

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Great Dealership and Service Dept. Cody Gagnon was very pleasant. However, my appointment was at 9:00 am on the morning of 6/20/2022, by 2:00 pm, I still had received no notification t Cody Gagnon was very pleasant. However, my appointment was at 9:00 am on the morning of 6/20/2022, by 2:00 pm, I still had received no notification that my van was ready. I had to text Cody to get an answer. I did luckily have someone pick me up to do my shopping. Please let your service customers know ahead of time that if you leave your vehicle that it will be worked on in between other vehicles as they get to it. Cody said that they try to take care of the ones waiting first. Then why make an appointment? I will continue to have my van serviced with Crown of Chattanooga, but will know that in the future I will need to wait at the dealership. I assumed that with an early morning appointment that I would have my vehicle back by noon. My fault I guess? More

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Brittany Shultz is awesome! Hands down the nicest and best service advisor I’ve ever worked with! She was not only prompt and always answer my questions, but never made it seem Hands down the nicest and best service advisor I’ve ever worked with! She was not only prompt and always answer my questions, but never made it seem like a burden when I came in for questions. 10 out of 10 Would recommend More

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Took my 2020 Jeep Wrangler Sahara in to have rotation and balance done. Before I took it my car drove perfect. They claimed there were more problems and had my car for over 3 months. When I finally get it ba balance done. Before I took it my car drove perfect. They claimed there were more problems and had my car for over 3 months. When I finally get it back it started as a noise in the rear end but progressed to it not being able to pull out of my work parking lot. They send a wrecker to pick it up but claim they cant give me a loaner car. I keep trying to talk to them about the problem but they keep talking in circles. I have talked to Management & Service department and a few of them talk to me like I don't know what I'm talking about. More

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Cody Gagnon was wonderful. Very accommodating and very pleasant to deal with. Kept me updated on the progress of my car repair Teresa Stephens Very accommodating and very pleasant to deal with. Kept me updated on the progress of my car repair Teresa Stephens More

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Personal attention from everyone especially Dusty Angland. All my needs were met and my 2021 ram trx was well attended to. Angland. All my needs were met and my 2021 ram trx was well attended to. More

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Dusty Angland makes a trip to have my ram serviced very pleasurable. He keeps you in the loop on your vehicle status and reviews all items covered. Thanks Dussty. pleasurable. He keeps you in the loop on your vehicle status and reviews all items covered. Thanks Dussty. More

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Cody Gagnon is on top of things when it comes to service. He is very professional and is great at communicating with his customers. Very easy drop off and pickup. He is very professional and is great at communicating with his customers. Very easy drop off and pickup. More

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The management and employees seem to have a very keen and genuine concern for the customer and the level of service they provide. It is refreshing to have someone who shows interest in providing top level se genuine concern for the customer and the level of service they provide. It is refreshing to have someone who shows interest in providing top level services and products. More

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