Clay Moret | Page 2

Excellent, from the Sales Person all the way to Final financing and Purchase, plys Car Instructions financing and Purchase, plys Car Instructions More

by sam.zurik Verified Customer Verified Customer

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I needed my Service B9, and contacted MB NO through Facebook page. Somebody contacted me shortly, and I had my appointment scheduled at my convenience, in no time. The service advisor kept me updated o Facebook page. Somebody contacted me shortly, and I had my appointment scheduled at my convenience, in no time. The service advisor kept me updated on the work progress, suggested what was best for me. I agreed for them to do what I could afford at the time, picked up my car when told. Outstanding job! Great team! Thank you all kindly More

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Everyone there was amazing. A special thanks to Mr. Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can’t say enough about the three gentlemen that helped me except for the fact that they were absolute angels, definitely God sent. Because of them, I will tell everyone where to go, and I’m certain I’ll be back! :) More

by P Verified Customer Verified Customer

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The dealership was very accommodating and professional especially the salesman, Harry Anderson. I wish I could have received some floormats for my car from the dealership. especially the salesman, Harry Anderson. I wish I could have received some floormats for my car from the dealership. More

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My very first luxury car and the experience has been Amazing, between dealing with Mr Clay Moret and Ernie and Also Will Russ and BJ in service. Thank you to you guys for the hassle free buying and serv Amazing, between dealing with Mr Clay Moret and Ernie and Also Will Russ and BJ in service. Thank you to you guys for the hassle free buying and servicing experience. My wife is happy so thats a big plus More

by TTRUONG Verified Customer Verified Customer

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Clearly, this Dealership strives to make you feel as though you are an important and valued customer. The sales staff are extremely customer-focused and are exceptionally knowledgeable regarding the ent though you are an important and valued customer. The sales staff are extremely customer-focused and are exceptionally knowledgeable regarding the entire Mercedes product line and kept informed as to the progress of the manufacturing, assembly, and delivery of our custom-ordered vehicle. More

by rsmith45 Verified Customer Verified Customer

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Austin was great and very helpful we built the car in February and the whole time kept me informed on the development and when I picked it up the car and did my financing every one was so nice and polite February and the whole time kept me informed on the development and when I picked it up the car and did my financing every one was so nice and polite would definitely recommend this dealership to everyone More

by ricky7m Verified Customer Verified Customer

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Insensitivity to people wouldn’t even agree to fixing a broken light on the suv service manger told us he would be putting the suv back on lot for more money broken light on the suv service manger told us he would be putting the suv back on lot for more money More

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Kind, professional. & personal. Dennis was very patient & informative. I like I was not pressured. Clay was very nice. Vic was exceptionally helpful & personable. & informative. I like I was not pressured. Clay was very nice. Vic was exceptionally helpful & personable. More

by susanniette Verified Customer Verified Customer

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This was the worst car buying experience ever . One of the happiest moments of my life , turned out to be the most unpleasant! From the moment I came in I was told to leave because the dealership closed i the happiest moments of my life , turned out to be the most unpleasant! From the moment I came in I was told to leave because the dealership closed in 30 minutes. The unprofessional salesman up’d me knowing he had multiple customers . He was literally back & forth . The times he did come to me , everything was leave and come back tomorrow! I can literally write a book on how horrible this experience was . I was told to leave after waiting two hours on finance & told to come in the morning to finish up my paperwork. On top of that I insisted to stay , so they had no choice but to finish me up. Fast forward get into finance & I wanted lease but it was set up to buying . The process took at least 20 mins to get fixed . My salesperson told me it wasn’t possible to do because it was late & yet it was done. Herbert literally was being argumentative saying I said to buy when I know I said LEASE. Didn’t get out of there Until after 11. I noticed the car had scratches & mishaps on the vehicle. Herbert told me they didn’t that was just bugs & that the vehicle wasn’t detailed yet . Next morning I noticed that there was several scratches and mishaps . Yesterday he told me he would set up my appointment to get everything fixed & get my detail. He called me twice only to tell me about downloading the Mercedes & me app. Never once said anything about what we discussed on my vehicle. So I texted him about how I felt in a respectful way despite how I was treated and all he did was send a thumbs up emoji. I’m just honestly saddened by this dealership/experience. It’s so mind boggling to walk into a upscale & luxurious dealership to get treated like xxxx! More

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