Chuck Albers
Chuck Albers at Leduc Chrysler
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Chuck Albers | Page 2

Service Advisor

Leduc Chrysler

6102 46a St.
Leduc, AB T9E 74C

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4.7
117 Reviews
4.7

117 Reviews

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117 Reviews of Chuck Albers

November 07, 2023

Dealership Rating
Employee Rating

This dealership has some of the most helpful and friendly people working here. They go over and beyond for me everytime. The service department is amazing! Chuck, Dawn, Kim, and Crystal are always knowledgea More

by Amanda M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Leduc Chrysler responded

Thank you for sharing Amanda, we appreciate your business and loyalty to our dealership. Glad to hear our staff members could make your feel welcome. -CRM

October 16, 2023

Dealership Rating
Employee Rating

I took my Jeep in for an oil change. It was quick . Chuck was very friendly and polite. More

by valcap
Recommend Dealer
Yes
Oct 20, 2023

Leduc Chrysler responded

Thank you for sharing valcap! -CRM

October 06, 2023

Dealership Rating
Employee Rating

5 weeks to get a transmission repair done, got truck back and it would not shift properly. Took the mechanic on a test drive he said it would have to relearn its shift points. I was not happy with that stupi More

by Unhappy
Recommend Dealer
No
Oct 06, 2023

Leduc Chrysler responded

We are sad to hear you are unhappy with the diagnosis you received pertaining to your vehicle, we apologize this diagnosis was not to your satisfaction. If there's anything we can do to assist in the future please reach out to our customer relations manager directly. Our service staff goes above and beyond for their customers, due to supply/demand/availability/circumstances beyond their control these things can take some time unfortunately. Thank you for sharing your experience with us, we encourage our customers to communicate openly and professionally with our service staff/technicians/management in a way that will come to resolution for both parties. -Leduc Customer Relations Management

September 08, 2023

Dealership Rating
Employee Rating

Service is always pleasant and very easy to deal with,never had any issues with them More

by rockinsusan66
Recommend Dealer
Yes
Sep 12, 2023

Leduc Chrysler responded

Thank you for sharing rockinsusan66 See you net time -CRM

August 17, 2023

Dealership Rating
Employee Rating

Excellent service, Kim a excellent service rep, techs are well trained. We were very happy as this dealer was recommended by the owner of Nisku Ford, a good friend. I More

by schapple
Recommend Dealer
Yes

Other Employees Tagged: Kim Martini

Aug 21, 2023

Leduc Chrysler responded

Thank you for sharing with us Schapple, we appreciate your positive feed back! We are satisfied to hear about your wonderful experience.. -CRM

July 29, 2023

Dealership Rating
Employee Rating

Great experience at Leduc Chrysler! Chuck is very thorough and is awesome at communicating any issues! More

by Swainer75
Recommend Dealer
Yes
Jul 29, 2023

Leduc Chrysler responded

Thank you for sharing Swainer75 We appreciate your feedback -CRM

July 07, 2023

Dealership Rating
Employee Rating

Service department can’t figure out electrical problem on 2019 long horn. Replace multiple electrical parts charging me thousands of dollars, have had my truck for a total of a couple weeks. Finally find the More

by Disappointed customer
Recommend Dealer
No

July 03, 2023

Dealership Rating
Employee Rating

The leduc chrysler was very accommodating and a pleasure to deal with over above what was needed for my vehicle top 10 in my books thxs again More

by Les
Recommend Dealer
Yes

Other Employees Tagged: Dawn Manuck

Jul 03, 2023

Leduc Chrysler responded

Thank you for sharing Les! -CRM

June 05, 2023

Dealership Rating
Employee Rating

Super thankful to Mr. Brad Frick for giving me the best deal on my 2019 jeep cherokee latitude That fits on my budget and helped me throughout the process and make sure More

by Katcat
Recommend Dealer
Yes

Other Employees Tagged: Christina Randell, Dawn Manuck , Brad (Tweeder) Frick

Jun 12, 2023

Leduc Chrysler responded

We appreciate your business Katcat, Happy to hear Tweeder was able to keep communication lines open thought this entire experience. We appreciate your kind words and your recommendation. We would also like to invite you to copy and share your experience to our google reviews page. Thank you again for your review -CRM

May 09, 2023

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Employee Rating

Sales team has always treated me great. Not pushy at all. Listen to what you are looking for. More

by Mommbear
Recommend Dealer
Yes
May 10, 2023

Leduc Chrysler responded

Thank you for sharing Mommbear! We appreciate your business -CRM

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