398 Reviews
Write a Review398 Reviews of Christopher Williams
May 07, 2024
Rallye never resolved or effectively troubleshooted the issue but highlighted other things wrong instead. The mechanic suggested replacing the battery and all the cables - the battery was replaced in Dece issue but highlighted other things wrong instead. The mechanic suggested replacing the battery and all the cables - the battery was replaced in December by Rallye. The recommended work totaled around $4k but the mechanic did not offer what the real issue was. This was a fishing expedition that would have costed me as much as the car is worth. I have taken my car to Rallye exclusively since I bought it and I feel that more attention is placed on upselling then actually providing value to the customer and solving the problem. I had brought the car in to replace the bulb for the halo light and was quoted over $2k because the mechanic said the light fixture was old. I just needed a bulb for $150 and discussed this with the service rep. This resolved the issue. In my recommended quote from the mechanic he added a $270 charge for troubleshooting the issue with the airbag light, yet that is why brought the car in and paid $270 for in the first place. Not happy with Rallye. More
May 04, 2024
Outstanding service at the BMW dealer! Prompt, professional, and thorough care left me fully satisfied with my car's maintenance. Prompt, professional, and thorough care left me fully satisfied with my car's maintenance. More
Other Employees Tagged: Shane Camacho
May 03, 2024
Quick, efficient work. Staff were very professional has good understanding of the issue with my car and took care of it very well. Had no problems afterwards. Staff were very professional has good understanding of the issue with my car and took care of it very well. Had no problems afterwards. More
May 03, 2024
The staff is very pleasant but the waiting times are too long. The next time I go in for Service I will ask for a loaner car long. The next time I go in for Service I will ask for a loaner car More
Other Employees Tagged: David Diaz
May 03, 2024
Took care of my car and me in a professional manner. I was extremely happy with the service I was extremely happy with the service More
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Anthony Persaud, Cosmo Laurino , Shane Camacho, James Dagostino
April 29, 2024
David Huang sales associate friendly professional and helpful.He made the all leasing process clear and simple. helpful.He made the all leasing process clear and simple. More
Other Employees Tagged: Sharonda James
April 28, 2024
Great george Javier excellent staff excellent frank very thorough in service dept great waiting aress very thorough in service dept great waiting aress More
Other Employees Tagged: George Javier, Frank Trotta
April 28, 2024
The dealership and everyone there are awesome. They are very knowledgeable and very professional. My car was fixed right. They are very knowledgeable and very professional. My car was fixed right. More
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Anthony Persaud, Cosmo Laurino , Shane Camacho, James Dagostino