Christina Allen
Christina Allen at Casey Kia
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Christina Allen | Page 2

Service Advisor

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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4.1
18 Reviews
4.1

18 Reviews

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18 Reviews of Christina Allen

August 05, 2022

Dealership Rating
Employee Rating

Van was in for check engine light oil change and state Inspection payed over a hundred dollars for diagnostic test for them to tell me it was a 02 sensor same thing it had been in for before and they clai More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Casey Kia responded

Thank you so much CJ for the positive review. I apologize that we were not able to take care of your check engine light during your visit. I will follow-up with my Service Manager to make sure that everything has been resolved. Sincerely, Roberto A. Dial -General Manager

July 26, 2022

Dealership Rating
Employee Rating

Great staff, mostly fair prices and usually quality work. A few times I encountered safety concerns regarding my vehicle and they were addressed quickly. More

by Charles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Casey Kia responded

Thank you so much Charles for the five star review. We are extremely grateful for the opportunity to take care of all of your automotive needs. Sincerely, Roberto A. Dial -General Manager

July 18, 2022

Dealership Rating
Employee Rating

Fantastic customer service. Convenient location. I will buy all my future vehicles as Casey Kia More

by sinewave65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Sincerely, Roberto A. Dial -General Manager

July 09, 2022

Dealership Rating
Employee Rating

I have always had a great experience and enjoy working with Casey Kia. Very friendly and would recommend them. More

by Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, James Barnes, Jacob Martinez F. , Hugh Mitchener

Aug 09, 2022

Casey Kia responded

Thank you so much Larry for the five star review. We are extremely grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

June 13, 2022

Dealership Rating
Employee Rating

Excellent sales representatives. Jacob and financial representative work with me to meet my every request. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Hugh Mitchener

Aug 10, 2022

Casey Kia responded

Thank you so much Linda for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. Sincerely, Roberto A. Dial -General Manager

August 02, 2017

Dealership Rating
Employee Rating

Good good service I had a situation i was in a jam and kelvin really really helped me and my family out. Good professional and was patient with me thru the whole proces More

by Ronell alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan, Brandon Thompson, Kelvin Williams

Aug 02, 2017

Casey Kia responded

We are ecstatic to hear that our team was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. Here at Casey Kia, we believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

November 08, 2016

Dealership Rating
Employee Rating

Best car purchase experience we have ever had. I made a new friend when I met Badara, not just a sales person. My wife and I were treated wonderfully by the sales staff from the time we arrived, More

by frank 3:5,6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Badara Sow

Nov 09, 2016

Casey Kia responded

Thank you for the review Frank! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 04, 2016

Dealership Rating
Employee Rating

Courtesy of Casey Kia I recently purchase my first car this past May, a 2014 Toyota Corolla, and the high level of professionalism shown here made my experience a beeeze. P More

by Momgurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Taylor

Nov 07, 2016

Casey Kia responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and that you are happy with your vehicle purchase. Customer satisfaction is always our goal and we will do all we can to make that happen. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

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