Chris Taylor | Page 15

Car Service for 105,000 maintenance. Chris Taylor Service Advisor always have pleasant personality very courtesy every time I come in for my car to be service. Excellent service at St Lo Chris Taylor Service Advisor always have pleasant personality very courtesy every time I come in for my car to be service. Excellent service at St Louis Honda. This is my 3rd car. No doubt in my mind the next one will be bought from Mungenast St Louis Honda. Thank you Chris?? More

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2001 Civic Still Going Strong My 2001 Honda Civic had another milestone- major leaks in the radiator and the head gasket. It was a sneaky leak as it dripped onto other parts of t My 2001 Honda Civic had another milestone- major leaks in the radiator and the head gasket. It was a sneaky leak as it dripped onto other parts of the engine and did not make it to the ground. When I came in for my regular oil change, the Service Greeter that met me, and held open my car door, smelled a strong sweet burning odor that should be checked out. They checked out my car really quickly. Service Advisor Chris Taylor gave me a cost estimate and explained all the work necessary to make the repair. I received a free loaner car until the repair was completed the next day. Much thanks to Certified Technicians R. Stevens and Tim Washington. And as always, to Chris Taylor. Chris is wonderful letting me know what is going on, explaining the repair and cost and any applicable discounts. So keeping my 2001 a little longer. Would not go anywhere else for service. More

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Service like it oughtta be Excellent service manager! I call him, he listens, helps me prioritize what I need, let's me choose what I can afford to have repaired now and what ca Excellent service manager! I call him, he listens, helps me prioritize what I need, let's me choose what I can afford to have repaired now and what can wait - never that bombshell bottom line that scares me aware! Chris T keeps me coming back for repairs as I can afford them. I trust him. More

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St. Louis Honda is simply the best.. When it comes to regular maintenance and major repair I always take my 2008 Honda CRV at this place because I trusted them of the quality of work they When it comes to regular maintenance and major repair I always take my 2008 Honda CRV at this place because I trusted them of the quality of work they did in the past 9 years and a good customer service. More

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Good service Repairs made in a timely manner. Service consultant provides clear explanation of problems and asks permission before proceeding with the work. I fee Repairs made in a timely manner. Service consultant provides clear explanation of problems and asks permission before proceeding with the work. I feel that their prices are competitive and nice comfortable waiting area. More

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Emergency Taken Care Of! Suddenly this week my car started idling roughly and sometimes difficult to accelerate. Thought it was bad gas (as I had just filled up) or transmiss Suddenly this week my car started idling roughly and sometimes difficult to accelerate. Thought it was bad gas (as I had just filled up) or transmission going (car is 17 years old). Then engine light came on the next day. I rushed into Mungenast St Louis Honda. They took me right away and determined two sensors were 'dead'. First time for that! Chris Taylor was my service consultant. He was wonderful as usual, explaining cause and cost. Always alerts me to any discounts too. Certified Technician R. Quick fixed my car. Thank you! That is why been going there many years and will continue to do so. More

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Great customer service Employees are very courteous, friendly and professional. The place is very clean and welcoming. I have been going there for more than 15 years and I h Employees are very courteous, friendly and professional. The place is very clean and welcoming. I have been going there for more than 15 years and I have never had an issue with customer service. More

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Keeping my old Honda Running Date of Repairs: 02/01/17 thru 02/02/17 It was major repair time for my sixteen year old Honda Civic. Had an oil leak in almost every nook and cr Date of Repairs: 02/01/17 thru 02/02/17 It was major repair time for my sixteen year old Honda Civic. Had an oil leak in almost every nook and cranny. They replaced cam plugs, oil pump, crank seal and oil pan gaskets etc. And EVERTHING else also checked. I requested and received a a new and fully loaded Honda Fit as a loaner car (going to be my next car). Also received all discounts available. Plus had headlight restoration done for free as prior restoration completed under warranty (which still had a few months remaining). They treated me like I was a relative of the owner. Chris Taylor, Service Adivisor, is more like my personal concierge as he is always asking me " is there anything else you need or that we can do for you," and discusses with me all repairs, warranties etc on my car. And he consults with the service technicians as they work on my car to keep me updated. I have also contacted him many times just to discuss potential car problems and cost. Chris is the best! Also much thanks to Certified Technician C. Lamb for a great major repair job. I have been going to St. Louis Honda for years. They honor warranties, only do the necessary repair work, and give all discounts available. I trust them and am always impressed with the service I get. More

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My car was in good hands I have never felt so comfortable leaving my car in someone else's hands. I know I will get an honest opinion of what needs to be done and I will not b I have never felt so comfortable leaving my car in someone else's hands. I know I will get an honest opinion of what needs to be done and I will not be pushed in any way to buy something I don't need. Chris consistently reassures me that my car will be done quickly and precisely, checking in with me several times while I wait. He offers great advice but never tries to pressure me toward any direction. Upon the completion of my service, he sends me off with a warm goodbye and an understanding that I can call him whatever the issue. I truly feel that he is on my side and not just trying to make a sale. More

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Great place We've been customers for years. From service to buying new or used cars, we wouldn't go anywhere else. Fair, honest and good quality service. We've been customers for years. From service to buying new or used cars, we wouldn't go anywhere else. Fair, honest and good quality service. More

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