Chris Simms | Page 2

Love my salesman I believe his name is coral he was absolutely outstanding he went above and beyond to get us exactly what we wanted and also Ms Chris sims as always was so helpful definitely made sure absolutely outstanding he went above and beyond to get us exactly what we wanted and also Ms Chris sims as always was so helpful definitely made sure I had everything I needed to make my experience exactly what I was hoping for y'all are amazing thanks so much for everything y'all do More

by CNATHAN1992 Verified Customer Verified Customer

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Great experience. Went above and beyond to take care of everything. Justin Gregory made the the sell an easy experience will buy from here every time. everything. Justin Gregory made the the sell an easy experience will buy from here every time. More

by SLOANKEVIN2 Verified Customer Verified Customer

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The group there was very helpful, but would have been nice to know about the problems with the vehicle before I drove over 300 miles to pick it up. It was a used jeep at a jeep dealer, I assumed that eve nice to know about the problems with the vehicle before I drove over 300 miles to pick it up. It was a used jeep at a jeep dealer, I assumed that everything would be working and up to par on a certified used jeep from a jeep dealer. More

by JEFF245 Verified Customer Verified Customer

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Great sells man friendly and worked with us great guy and I love my car they did a great job on the paint job and it was fast I love my car they did a great job on the paint job and it was fast More

by SUEJONES0902 Verified Customer Verified Customer

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This is an unusual situation that could have turned into multilevel nightmare but it didn't. I only go into so much detail (they probably wish I wouldn't) to highlight the level of care this dealership affo multilevel nightmare but it didn't. I only go into so much detail (they probably wish I wouldn't) to highlight the level of care this dealership affords. We purchased a 2020 JLU Rubicon October of 2020. It had been imported from Canada along with a whole shipment due to the shortage of vehicles covid had created. We found out during the "Big Snow" crossing the border voided it's warranty. Who Knew? I guess if you live near the border you have a reason to know, otherwise, you don't know until you know. I've been doing business with Steve Landers for 9 years, I've never been treated anything but fair so I had no reason to believe they knew any different. They didn't. Once weather permitted I spoke directly with Justin Kervin, the general sales manager. He wanted nothing more than to make things right. Cars still being short at hand a replacement wasn't readily available so Justin and his team ordered exactly what I wanted from the factory. Once my new Jeep arrived, 4 weeks early at that, they got me into and out the door without waiting. Including the guys in the shop swapping out some aftermarket add-ons. They called me after the weekend to get the financial aspect of it straightened out with everything being what it was on the previous Jeep. We came in a few days later to sign the final papers. No hassle, no headaches, no BS. You might say I shouldn't expect any less and you may be right but it's not often what you get and it's why I continue to work with Steve Landers CDJR. You just can't beat their sales or their service department. More

by Jen S Verified Customer Verified Customer

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Chris Hart and Madison Walker were very friendly and got me a great deal with exceptional customer service. I will definitely be conducting business there again! me a great deal with exceptional customer service. I will definitely be conducting business there again! More

by JDHILL7909 Verified Customer Verified Customer

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Great customer service! Friendly environment! A lot of choices to choose from! The dealer made sure I understood what I was buying and the cost choices to choose from! The dealer made sure I understood what I was buying and the cost More

by BENNETTAGREEN Verified Customer Verified Customer

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They just wanted to sell the car didn’t really explain anything about the car or any of the processes after I signed the papers. Also they have someone named Nicole there she’s very rude. You’ll get your anything about the car or any of the processes after I signed the papers. Also they have someone named Nicole there she’s very rude. You’ll get your paperwork a few days before your tags expire. By law a car can get two paper tags if there’s an issue with the paper work but they refuse to work with you. I will NEVER do business with this company again. More

by KRISTINASUDD Verified Customer Verified Customer

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The customer service was excellent across the board. Everyone we encountered were great personable people! Very helpful and knowledgeable about anything asked! Only improvement could be in detailing wai Everyone we encountered were great personable people! Very helpful and knowledgeable about anything asked! Only improvement could be in detailing wait times! More

by Summer Verified Customer Verified Customer

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Paige was great! She was friendly, courteous, knowledgeable and efficient. I appreciated her enthusiasm to find me the exact cherokee that I wanted. Chris in Finance was also great! I paid cash knowledgeable and efficient. I appreciated her enthusiasm to find me the exact cherokee that I wanted. Chris in Finance was also great! I paid cash so it didn’t take long to complete the paper work with her. She too was very knowledgeable, friendly and courteous More

by HATCHETTMA Verified Customer Verified Customer

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