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Chris Koehler
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Chris Koehler | Page 2
Service & Parts Director
94 Nissan of South Holland
16269 Van Dam Rd
South Holland, IL 60473
45 Reviews
45 Reviews
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45 Reviews of Chris Koehler
July 26, 2023
Very enlightening experience. Service kept me up to date how the repair were coming along. Service kept me up to date how the repair were coming along. More
by de4646
Verified CustomerOther Employees Tagged: Tim Sappenfield, Zac Sappenfield, Torrey Hall, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Jared Carter, Jasmine McCarroll, Derryl Reese
Helpful 
June 28, 2023
Love them and the popcorn great service would love a deal on oil changes my first Nissan had Kia before on oil changes my first Nissan had Kia before More
by chicago220
Other Employees Tagged: Torrey Hall, Jose Lopez, Tyler Roberson, Sylvester Pilgrom, Taylor McCarroll, Jacquelyn Vaughn , Jasmine McCarroll, Derryl Reese
June 08, 2023
Honest, Friendly & Professional. ..service always complete in a timely manner. Parts effecient in recommendations/explanations. Sales reps always available willing to find & assist i ..service always complete in a timely manner. Parts effecient in recommendations/explanations. Sales reps always available willing to find & assist in a new purchase of your budget. Excellent Leadership in The Sappenfield's. EXCEPTIONAL SERVICE More
by 17735030139
Other Employees Tagged: Tim Sappenfield, Zac Sappenfield, Otis Smith, Tyler Roberson , Derryl Reese
May 20, 2023
She was very helpful to me, she made me very comfortable for taking good care of my car. for taking good care of my car. More
by mkonneh61
Other Employees Tagged: Tyler Roberson , Derryl Reese
May 05, 2023
I often come in for service, but I bought the car with the sales consultant Deshun Jones. He was knowledgeable, helpful, and went the extra mile. The service department has ALWAYS been helpful. This is my the sales consultant Deshun Jones. He was knowledgeable, helpful, and went the extra mile. The service department has ALWAYS been helpful. This is my second Nissan and I will never take my car anywhere else. Thank you More
by pparkslee
Other Employees Tagged: Otis Smith, Deshun Jones, Jose Lopez, Taylor McCarroll
April 20, 2023
.Love the service at 94 Nissan ,the atmosphere is friendly.Would recommend you all to all my family and friends friendly.Would recommend you all to all my family and friends More
by Cheryl
Other Employees Tagged: Torrey Hall, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese
April 10, 2023
Everyone is very nice if I have a question they are willing to answer for me willing to answer for me More
by Grennetha Saulsberry
Other Employees Tagged: Torrey Hall , Frank Kaczmarski, Derryl Reese
February 02, 2023
Very courteous, professional, attentive and very helpful. I am always very pleased with the service I receive. Tory, especially, is very helpful and kind. I am always very pleased with the service I receive. Tory, especially, is very helpful and kind. More
by jackie08
Other Employees Tagged: Torrey Hall, Matt Sappenfield, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese
January 28, 2023
The service i received was amazing. I would recommend coming here for any other services. I would recommend coming here for any other services. More
by vanessamoya37
Other Employees Tagged: Torrey Hall, Matt Sappenfield, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese
January 23, 2023
The service was less than exceptional. I had a 9am appointment. Upon arriving someone comes to my car tells me they are a bit behind and it would be about an hour to hour twenty wait even I had a 9am appointment. Upon arriving someone comes to my car tells me they are a bit behind and it would be about an hour to hour twenty wait even though there is an appointment. I agreed and went to go wait in the waiting area. An hour and a half goes by and I start to get nervous it’s now 10:30 and I have an 11:15 appointment somewhere else, I mean why not my appointment time was at 9 I go to class at 1. Saturdays are the only day I have half a day to get things done. I go talk to the guy at the service area, he tells me they are short staffed and it will be another hour or two. NOT how I planned my very short window to get things done on a Saturday. I told him if I had known I was going to wait 3 plus hours I would have just turned around. I asked to speak to the supervisor because he told me the manager left for the day. Now speaking to the supervisor he told me if I ask the lady’s at the checkout they would not know if they were behind and I shouldn't have them (NOT how he should have handled this situation if you ask me) I informed him that I didn’t ask them I was told by the lady who came to my car and told me to leave my keys in the car and wait inside. He then had an upset look on his face but then told me my car would be next. By the time I left I had to already cancel my 11:15 appointment. I then find out my car is ready because they gave my keys to my sister who was walking by NOT ME. Which again is not professional because what if this was not my sister they could have gave my keys to any random person, but I let it go whatever at this point I’m upset and just want to leave. Find my car and I see there is no service sticker. I then go BACK INSIDE and ask what’s going on was the service actually done or did I just wait 2 hours for nothing. The guy tells me they ran out of stickers and I should just track 5,000 miles from where I’m at, mind you NOT A SINGLE SOUL came to tell me this personally they just let me take my car and said figure it out. I originally came back because I had a great experience the first time but this time was the worst experience I have ever had getting my car serviced anywhere!! Had an email from the manager Chris. Told him about my experience never got a response. Honestly that's what I expected based on my previous experience. More
by Jess 88
