Chris Gough | Page 19

My vehicle purchase was a great experience Chris Gough was very helpful and accommodating to my wife and I. We went to Volvo Cars of Lisle to look at a specific car I saw on the website and aft Chris Gough was very helpful and accommodating to my wife and I. We went to Volvo Cars of Lisle to look at a specific car I saw on the website and after meeting Chris, he went and got the car and test drove it. We were not 100 percent happy with it so Chris searched what was available on his computer and showed us a couple others that were in our price range. We test drove another car and liked it a lot. We pointed out that the TPMS warning light was on but Chirs said that he would take care of it after we finalize the papers. We didn't haggle too much on the price and and was approved shortly, Jen the Finance Manager took care of us and was a pleasant experience. After everything was signed, We drove the car to service and they filled the tires with air to get rid of the TPMS warning. After 2 weeks, it never went out so I called Chris and he took care of it and got it fixed. Melissa Ellis from Service got the repairs expedited. Thank you very much to Volvo Card of Lisle for taking care of us. Keep up the great customer service you provide. More

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Quick, efficient, and service minded Chris and the team at Volvo Cars of Lisle made our purchase quick and easy. They were receptive to our request to expedite the purchase process, maki Chris and the team at Volvo Cars of Lisle made our purchase quick and easy. They were receptive to our request to expedite the purchase process, making it the quickest and most efficient car buying experience we have ever had. With other dealerships in the past, even when we walk in ready to purchase a car, it can take HOURS for them to sell us the car. Not so with Chris and Volvo Car of Lisle. They pulled the car up, took us for a test drive, and prepped the documents simultaneously. They gave us a fair price for our trade in, and no haggling was required. We were in our car and driving out of the dealership in record time. More

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Chris was very professional - he was knowledgable about the vehicles and never pushy. The pricing seemed fair and I would definitely recommend this dealership to friends. the vehicles and never pushy. The pricing seemed fair and I would definitely recommend this dealership to friends. More

by SPIPALA Verified Customer Verified Customer

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Always a pleasure working with the folks here! Thanks again for getting me into the car I was hoping for! In and out with no problems! again for getting me into the car I was hoping for! In and out with no problems! More

by SKEWED19760 Verified Customer Verified Customer

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Fantastic and very easy to purchase a car. Chris was a wonderful salesmen and very knowledgeable. We enjoyed working with him. He pointed out all the things we needed to know about the car befo Chris was a wonderful salesmen and very knowledgeable. We enjoyed working with him. He pointed out all the things we needed to know about the car before leaving the lot. More

by HAGNR3010 Verified Customer Verified Customer

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Lack of communication. Misunderstandings worked out The salesman and manager are well informed about the car. Communication for a long wait is appreciated. The wait for the car was over three months The salesman and manager are well informed about the car. Communication for a long wait is appreciated. The wait for the car was over three months. It is important to stay in contact with the customer so that progress toward delivery is traced. Chris is an exceptional salesman who came through in the end to make sure the customer was well informed and satisfied. There were shortages of staff that had to be worked through by the salesmen. I am very pleased with the car received. There is the reassurance that all will be done to bring total satisfaction to the customer. Thank you More

by REVBOBHANSEN Verified Customer Verified Customer

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Chris Gough was incredibly helpful walking me through the new-phone set up on my 2018 XC wagon - from 90 miles away! - after I replaced my iPhone. His thorough knowledge of the car systems and his clear, co new-phone set up on my 2018 XC wagon - from 90 miles away! - after I replaced my iPhone. His thorough knowledge of the car systems and his clear, concise directions made it possible for me to use my phone hands-free again. Thanks, Chris. I am never disappointed in the service I receive from Volvo of Lisle. Bev Griffith, customer for the past 19 years. More

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Buying a car was a pleasant experience. No pressure, just helpful, friendly, excellent customer service. Chris went above and beyond my expectations and created a trusting customer relationship. You’ve just helpful, friendly, excellent customer service. Chris went above and beyond my expectations and created a trusting customer relationship. You’ve got a customer for life! More

by PAMGOVETT Verified Customer Verified Customer

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Very pleased! Recently we traded our 2008 XC90 for 2016 XC60. We first visited the dealership on a Saturday and they were very busy. We came back on a week day in t Recently we traded our 2008 XC90 for 2016 XC60. We first visited the dealership on a Saturday and they were very busy. We came back on a week day in the evening and Chris helped us with the transaction. Even though it was very late, Chris was all the way helpful, polite, and courteous. Later he followed up to see how we like the new car and reminded us of the complementary wash. Overall we had a very pleasant experience! More

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Great Experience Overall!! I already own a 2012 XC60, which I purchased from Volvo of Lisle but I just leased for the first time A New 2020 XC60 and the process was seamless!, I already own a 2012 XC60, which I purchased from Volvo of Lisle but I just leased for the first time A New 2020 XC60 and the process was seamless!, Chris, Ashley, Lisa and Jennifer were amazing and so well informed & pleasant! In an age where customer service seems to get lost, Volvo of Lisle truly impressed me from beginning to end. Thank you! The New 2020 XC 60 is so cool with all its technology, and the body design is a 10 ! LOVE, LOVE, LOVE IT!! More

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