Charles Wicks
Charles Wicks at Heritage Volkswagen Parkville
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Charles Wicks | Page 4

Sales Manager

Heritage Volkswagen Parkville

9215 Harford Rd
Baltimore, MD 21234

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4.8
47 Reviews
4.8

47 Reviews

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47 Reviews of Charles Wicks

May 01, 2021

Dealership Rating
Employee Rating

They were truly wonderful. They stayed in contact and notified me promptly when a great deal became available. Charles and Sam were truly wonderful through out this process. More

by Maegen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Alo

May 02, 2021

Heritage Volkswagen Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 24, 2021

Dealership Rating
Employee Rating

Always great experience working with Charles W, Thanks for always being the consummate Professional and best manager. Samuel excellent job my wife pleased with surprise 👍🏾👍&#127998 More

by Agrohventures
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Alo, Bridget Holliday

Apr 26, 2021

Heritage Volkswagen Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 24, 2021

Dealership Rating
Employee Rating

I had a great experience buying my Jetta from Heritage and working with Melissa. She was extremely knowledgeable, personable, and made the process pretty seamless. Melissa went out of her way to fully ans More

by Ajiacoboni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole

Apr 26, 2021

Heritage Volkswagen Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

Dealership Rating
Employee Rating

My experience was wonderful. They kept their word! The atmosphere was peaceful, no body pressured me. Gab, Sam, Charles were a cut above! Excellent job! More

by kilp9436
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Alo, Gabriel Walman

Apr 07, 2021

Heritage Volkswagen Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2021

Dealership Rating
Employee Rating

Great customer service! Got help as soon as we walked in the door. Everyone that worked there tried hard to get me the best deal possible. I would recommend this dealership to a friend. More

by creed.drew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Alo, Steve Cho, Amanda Jeffrey

Apr 02, 2021

Heritage Volkswagen Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks for the recommendation, and have an amazing day!

March 26, 2021

Dealership Rating
Employee Rating

Katie was a great sales person and very helpful in getting me a great deal! All five were very helpful. Gabriel gave UNBELIEVABLE deal A+ More

by NewHeart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Khaliq Thomas , Katie Chen, John DeMartino, Gabriel Walman

Mar 27, 2021

Heritage Volkswagen Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

February 25, 2021

Dealership Rating
Employee Rating

The sales team was extremely helpful in giving me the information about about the Atlas Cross Sports that I test drove. And worked with me to come to a fair price. And on the day of purchase everything w More

by Susanmcgagh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole , Spencer Buettner, Gabriel Walman, Samuel

Feb 28, 2021

Heritage Volkswagen Parkville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2021

Dealership Rating
Employee Rating

Thank you so much for everything very helpful and did what ever it took to make me happy 😃 best service ever. I would recommend you guys More

by Mzericalove1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Spencer Buettner, Paolo Carnevale, Gabriel Walman

Feb 16, 2021

Heritage Volkswagen Parkville responded

Hi, thank you for your support! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 31, 2021

Dealership Rating
Employee Rating

John went out of his way to ensure that we reached the best possible deal we could get. He was remarkable,cordial, and a pleasure! More

by Awill2720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John DeMartino

Feb 01, 2021

Heritage Volkswagen Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Parkville. We hope to be of service to you again! Take care!

January 25, 2021

Dealership Rating
Employee Rating

Melissa was fast, efficient and more importantly, incredibly knowledgeable about both product she represents and the competition. The entire process went very smoothly. I hope the level of customer s More

by willeylindsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole

Jan 28, 2021

Heritage Volkswagen Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! We can't wait to see you again, have a great day.

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