Charles Johnson

Very poor communication and extremely delayed service times. 60-minute service took over 3 hours. Service people did not even communicate with me until 1 hour after I arrived and I needed to initiate the times. 60-minute service took over 3 hours. Service people did not even communicate with me until 1 hour after I arrived and I needed to initiate the conversation. Very disengaged service team, but of course they asked for 5 Stars. More

by SRKV Verified Customer Verified Customer

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Steve was very kind and helpful. He was fast, yet thorough. Would recommend to others. He was fast, yet thorough. Would recommend to others. More

by mrivarde1 Verified Customer Verified Customer

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I put on my appointment to have someone call me to go over pricing before my appointment. No one ever did. It didn’t give me the option to say my husband was going to wait. Not drop off. My husband was t over pricing before my appointment. No one ever did. It didn’t give me the option to say my husband was going to wait. Not drop off. My husband was there for almost 5 hours waiting on service in which they tried to make us pay almost $1,000 worth of service. I’m highly disappointed in the service given. More

by letiaa2262 Verified Customer Verified Customer

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Great service, and excellent staff. Quick service. Would definitely go to this place again. 100% Quick service. Would definitely go to this place again. 100% More

by SATURN2014786 Verified Customer Verified Customer

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My experience was very good. Charles was very helpful. I would recommend antwepen to friends Charles was very helpful. I would recommend antwepen to friends More

by chris.f.copenhaver Verified Customer Verified Customer

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Had a good experience with this team. So far, I don't have any problem with my car. So far, I don't have any problem with my car. More

by nfirsova555 Verified Customer Verified Customer

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The experience at Clarksville location was really bad. I went there for oil change thinking that I my car was still under warranty. Waited more than hour to find out it is out of warranty since my car was I went there for oil change thinking that I my car was still under warranty. Waited more than hour to find out it is out of warranty since my car was 2021. I was given the quote of $110 for tire rotation and oil change. They said they cannot do the tire rotation and oil change alone will be $98.00. It is such a scam and I will never go to this dealership. I am also going to post the same review at Google, Reddit and other social media platforms. More

by BIMAL3982 Verified Customer Verified Customer

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Had a app for an oil change Was not satisfied that it took two hours for that service to be completed If I did not an oil change package. I would come here took two hours for that service to be completed If I did not an oil change package. I would come here More

by RICSTEFFEE Verified Customer Verified Customer

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took a little longer than expected but staff was courteous, waiting area was very clean courteous, waiting area was very clean More

by bfarrar07 Verified Customer Verified Customer

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No hassle experience. No frills and no games. Pleased to get in and out in a reasonable time. Overall I would reccomend. No frills and no games. Pleased to get in and out in a reasonable time. Overall I would reccomend. More

by D Rock Verified Customer Verified Customer

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