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Charles Archer
Charles Archer at Casey Kia
Refer Me

Charles Archer | Page 3

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
545 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

8 yrs, 1 mo

Industry Experience

26 yrs, 2 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

545 Reviews

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545 Reviews of Charles Archer

January 14, 2024

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Employee Rating

Mr. Charles Archer was highly professional, knowledgeable and transparent during my visit - making the grueling car purchasing experience pleasant and enjoyable More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F.

Helpful 1
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Jan 15, 2024

Casey Kia responded

Thank you so much Rob for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 03, 2024

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We had a good experience and great customer service from Charles. Paperwork was straightforward and felt informed during the process. More

by Abby Powers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

Helpful 1
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Jan 03, 2024

Casey Kia responded

Thank you so much Abby for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 27, 2023

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Car number 6 from Charles Archer and Casey Kia. They make the process painless and simple. Charles Archer understands his customers like know other. He has made all 6 vehicle purchases a breeze. More

by Shaycoates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F.

Helpful 1
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Jan 02, 2024

Casey Kia responded

WOW!!! Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business for the sixth time! Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

Dec 27, 2023

Shaycoates responded

Great organization!

December 26, 2023

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Employee Rating

Best experience i’ve had at a dealership, especially as far as salesmen go. would definitely recommend More

by coritaylor25
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Trade-in Experience
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Recommend Dealer
Yes
Helpful 1
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Dec 27, 2023

Casey Kia responded

Thank you so much Cori for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 07, 2023

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Charles was a very nice person and extremely knowledgeable during this process. He thoroughly explained everything and gave me great peace when getting my vehicle. More

by Anecia
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Trade-in Experience
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Recommend Dealer
Yes
Helpful 1
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Dec 11, 2023

Casey Kia responded

Thank you so much Anecia for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

December 07, 2023

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I had the pleasure of working with Charles who went above and beyond to ensure my car-buying experience was nothing short of excellent. From the moment I stepped into the dealership, Charles’s professionalis More

by Asabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron McGiffin

Helpful 1
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Dec 11, 2023

Casey Kia responded

Thank you so much Asabi for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

November 27, 2023

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Employee Rating

Down to earth, knowledgeable, understanding, and committed to the process! would definitely recommend him for your service! More

by Jus M.E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Fields , Nick Schmierer

Helpful 1
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Nov 28, 2023

Casey Kia responded

Thank you so much for the five star review! Thank you for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer and the rest of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

November 10, 2023

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Employee Rating

Charles was Amazing He did everything in his power to help me The best of the best More

by Shayvonda23
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful 1
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Nov 13, 2023

Casey Kia responded

Thank you so much Shayvonda for the five star review! Thank you for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 28, 2023

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I had a fantastic experience at the dealership with Charels Archer. They were incredibly knowledgeable, patient, and attentive throughout the entire process. Charels Archer went above and beyond to fin More

by toniannchurches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful 1
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Nov 01, 2023

Casey Kia responded

Thank you so much Tonia for the five star review! Thank you for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 23, 2023

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Employee Rating

Great customer service Great environment Fast and quick process Great vehicles to choose with great coverage More

by Rated R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful 1
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Oct 23, 2023

Casey Kia responded

Thank you so much for the five star review! Thank you for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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