Chaphan Cramer
Chaphan Cramer at Byers Toyota
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Chaphan Cramer

Acquisition Manager/Internet Sales

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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14 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

Languages Spoken

English English

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rated

14 Reviews

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14 Reviews of Chaphan Cramer

February 03, 2024

Dealership Rating
Employee Rating

This Dealership is terrible! Purchased a vehicle from them and after Two days the car stopped on me. Called the dealership to figure out the repairs, no one would call back. Deal More

by bettinawaters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 08, 2024

Byers Toyota responded

We're very disappointed to hear about your negative experience with Byers Toyota. Our customers are our top priority and it is never our intention for anyone to feel dissatisfied with their purchase. We are dedicated to providing quality vehicles and excellent customer service, and it seems like we may have fallen short of that for you. We truly apologize for the inconvenience this has caused you. If you would like to discuss your concerns further, please do not hesitate to contact us directly. We would love the opportunity to make things right for you. Thank you for bringing this to our attention, we will use your feedback to improve our services in the future.

January 28, 2024

Dealership Rating
Employee Rating

They were very accommodating & helpful throughout the entire purchase. A lot of paperwork was done electronically & they made the process smooth & patiently answered all my questions. More

by jdesantis8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 29, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota, your feedback means the world to us! We're thrilled to know our team provided you with exceptional service and made your car-buying experience smooth and easy. We appreciate your support and hope to see you again in the future for any of your automotive needs. Thank you again, and happy driving!

September 27, 2023

Dealership Rating
Employee Rating

Great customer service. Love Byers Toyota sales and service. Wonderful job team. I’ll be back. More

by s.mays9176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2023

Byers Toyota responded

Thank you for taking the time to review Byers Toyota, we appreciate your kind words! It's wonderful to hear that our customer service team exceeded your expectations - we value our customers and strive to provide excellent service with each visit. We look forward to seeing you again soon!

July 11, 2023

Dealership Rating
Employee Rating

Great Dealership! Recently in for service and was in and out when promised. Service advisor was fast and kept me informed . Will be back for all service and sales need More

by Tom S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton, Josh Chadwick , Dominic DeCaro

Jul 20, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

May 04, 2021

Dealership Rating
Employee Rating

Friendly and profesional.they were all responsive to my need at every level.thanks.Do not have any thing else to say.So please have a great day. More

by JERRYTAKEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop, Josh Lewis, Tara Farmer, Gynnae Britton, Josh Chadwick , Dan Kelley, Trevor McKinney, Travis Rausch

May 08, 2021

Byers Toyota responded

We appreciate you taking the time to rate us. Thanks for the 5 Stars!

January 05, 2021

Dealership Rating
Employee Rating

Very happy with the service I have received, both in deal transactions and in the service department. Always professional and friendly. Easy to get appointment for service More

by grandsx6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Butch Chipps, Tara Farmer, Josh Chadwick , Christian Norman

Jan 11, 2021

Byers Toyota responded

Thanks for the 5 Stars! We are happy to hear everyone did a great job for you.

October 28, 2020

Dealership Rating

Did a great job. They kept me informed when something came up on my car. They explained everything they needed to do and cost. I really did appreciate it. More

by bray0325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop, Shayne Becker

Dec 10, 2020

Byers Toyota responded

Thanks for allowing us to take great care of you and your car. We appreciate you too.

July 10, 2020

Dealership Rating
Employee Rating

Ala in all a great experience except that I’ve never bought a car where they didn’t make sure the gas tank was full. Everyone I dealt with were fantastic. More

by kgepper
Recommend Dealer
Yes

Other Employees Tagged: Kannon Grant, Christian Norman

Aug 26, 2020

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle purchase! We greatly appreciate your positive review and your support!

May 20, 2020

Dealership Rating
Employee Rating

Taylor Young’s a really great sales person. The whole process was smooth. The tutorial proved to be excellent also. This is the second car purchased through Taylor. We would return ägain. More

by gosta.poldemann
Recommend Dealer
Yes

Other Employees Tagged: Josh Chadwick , James Warvel, Taylor Young

April 24, 2020

Dealership Rating
Employee Rating

Been buying cars for many years from Byers best group of people in the industry Sales staff excellent Amazing service department Kind and courteous Everyone great to work with More

by plitton2
Recommend Dealer
Yes
1

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