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Brian Dooley
Brian Dooley at Byers Toyota
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Brian Dooley

Sales Manager

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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4.4
85 Reviews
4.4

85 Reviews

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85 Reviews of Brian Dooley

March 31, 2024

Dealership Rating
Employee Rating

Byer’s made it very easy and convenient to purchase my new 2024 Corolla! Thank you! More

by silver.cream
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Troy Snyder

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Apr 01, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota and for sharing your positive comments with us. We are so glad to hear that you had a great experience purchasing your new 2024 Corolla. Our team strives to make the car-buying process as easy and convenient as possible, and we are happy that we exceeded your expectations. Thank you for your patronage and we look forward to serving you again in the future!

February 15, 2024

Dealership Rating
Employee Rating

Everybody has been pleasant. and professional.. I did recommend Betty CChaffin to Adam and she ordered a Corolla Cross also.. More

by georgezlist
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Caldwell , Adam Rickard, Jeannie McNeely

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Feb 15, 2024

Byers Toyota responded

Thank you for taking the time to leave a review, we truly appreciate your kind words! We are delighted to hear that our team has provided you with a pleasant and professional experience at Byers Toyota. Thank you also for recommending Betty Chaffin to Adam, we are always grateful for referrals from happy customers like yourself. Congratulations on your new Corolla Cross and welcome to the Byers Toyota family. We look forward to serving you again in the future!

February 03, 2024

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Employee Rating

This Dealership is terrible! Purchased a vehicle from them and after Two days the car stopped on me. Called the dealership to figure out the repairs, no one would call back. Deal More

by bettinawaters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shayne Becker, Butch Chipps, Phil Bickel, Jeff Caldwell , Darryl Becker, Shawn Anthony, Chaphan Cramer, Kyle Cain, Dominic Decaro

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Feb 08, 2024

Byers Toyota responded

We're very disappointed to hear about your negative experience with Byers Toyota. Our customers are our top priority and it is never our intention for anyone to feel dissatisfied with their purchase. We are dedicated to providing quality vehicles and excellent customer service, and it seems like we may have fallen short of that for you. We truly apologize for the inconvenience this has caused you. If you would like to discuss your concerns further, please do not hesitate to contact us directly. We would love the opportunity to make things right for you. Thank you for bringing this to our attention, we will use your feedback to improve our services in the future.

January 31, 2024

Dealership Rating
Employee Rating

The Byers Toyota sales associates and the finance associates were very customer oriented and easy to deal with. Great customer experience all around. More

by Mike zabonik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Chadwick, Ryan Speck , Could recall the other finance mangers name, but he was equally terrific to work with.

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Feb 08, 2024

Byers Toyota responded

Thank you for the 5-star review, we greatly appreciate it! We are thrilled to hear that your experience with our sales and finance associates was a positive one. Our team takes pride in providing exceptional customer service and we are happy to hear that we were able to make your car buying process seamless. Thank you for choosing Byers Toyota and we hope to see you again in the future!

January 28, 2024

Dealership Rating
Employee Rating

They were very accommodating & helpful throughout the entire purchase. A lot of paperwork was done electronically & they made the process smooth & patiently answered all my questions. More

by jdesantis8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chaphan Cramer, Nick Hedges, Matt Moloney

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Jan 29, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota, your feedback means the world to us! We're thrilled to know our team provided you with exceptional service and made your car-buying experience smooth and easy. We appreciate your support and hope to see you again in the future for any of your automotive needs. Thank you again, and happy driving!

September 06, 2023

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Employee Rating

Best car buying experience I’ve ever had! Kind and courteous staff with fair pricing. Highly recommend this dealership. More

by kmcphail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeannie McNeely, Tyler "Ty" Barlow, Dominic Decaro , Dawson (Sales)

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Sep 10, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

July 21, 2023

Dealership Rating
Employee Rating

The best buying experience ever, especially the amazing staff. The manager Mr. DeCaro is the best in the business. Salesman was absolutely top notch will buy all my cars from him. This is car number 20 fro More

by Tundra Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Garverick, Shayne Becker, Phil Bickel, Kyle Foos, Jeff Caldwell , Darryl Becker, Troy Snyder, Tyler "Ty" Barlow, Dominic Decaro

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Jul 24, 2023

Byers Toyota responded

We could not be more thrilled to hear about your experience at Byers Toyota! It is a great testament to the commitment of our team to ensure each customer's buying journey goes above and beyond their expectations. Your appreciation for Mr. DeCaro and our sales staff speaks volumes; they truly care about providing outstanding service to each and every person that walks through our doors. Thank you for being such an incredible customer, we hope you arrive happily in your new vehicle and would love to have you back again in the future for car number 21!

July 19, 2023

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Employee Rating

Love Byers Toyota everybody there is a joy to work with they make purchasing a vehicle fun,and the service department has never let me down More

by peterscody9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Garverick, Bill Smith, Kyle Foos, Jeff Caldwell , Troy Snyder, Kyle Cain, Tyler "Ty" Barlow , Taylor Young

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Jul 20, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

June 16, 2023

Dealership Rating
Employee Rating

This was my first visit to the service department, and I couldn’t be more pleased! Professional advisor, timely service, and effortless checkout. Very happy! More

by rtwalker229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Tony

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Jun 19, 2023

Byers Toyota responded

Thank you so much for your feedback, and glad to hear you enjoyed your experience at Byers Toyota. Our team is dedicated to delivering not just exceptional customer service but also professional and timely service that meets your needs with effortless checkout. At Byers Toyota, we are committed to keeping our customers smiling even after they leave our store. Once again thank you and we look forward to seeing you again soon!

May 22, 2023

Dealership Rating
Employee Rating

Great, easy purchase of new Toyota Highlander. Staff was very helpful and efficient in helping with our purchase! More

by elifritw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Caldwell , Josh Chadwick, Tyler "Ty" Barlow

Helpful
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May 23, 2023

Byers Toyota responded

We are thrilled that you had such a wonderful experience purchasing a Toyota Highlander at Byers Toyota! Our team takes great pride in helping our customers find the perfect car, and we appreciate you taking the time to share your experience. We strive to provide you and all of our customers with unmatched service each time they come visit us, so we are delighted to hear that everything went smoothly for you. Thank you again for visiting and we look forward to seeing you again soon!

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