Casey Pierce
Casey Pierce at Five Star Subaru of Grapevine
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Casey Pierce | Page 5

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
49 Reviews

Hello! I moved to Texas from Illinois about 5 years ago and have loved every second of it! In my free time I enjoy going to the gym, learning to cook, and spending time with loved ones!

4.9

49 Reviews

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49 Reviews of Casey Pierce

November 18, 2022

Dealership Rating
Employee Rating

5 Star Subaru most definitely has that personal touch that most dealers miss the mark. That is why I drove 20 miles to deal with 5 Star Subaru Don't you dare lose your mojo Michael More

by dr.michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Nov 19, 2022

Five Star Subaru of Grapevine responded

Dr. Michael, Your commitment to Five Star Subaru does not go unnoticed. We really appreciate helping you enjoy your Subaru and we welcome the chance to hear from you at 817-438-1700. Enjoy your travels and reach us when you need our advice. Thank you, Dylan Hulme, Service Director

November 17, 2022

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This dealership was so personable and genuine, I am just so happy that there are still dealership in the country that still have integrity. I would definitely use them again, everything they told me that th More

by mareekerr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Kenny Wilder

Nov 18, 2022

Five Star Subaru of Grapevine responded

Mareekerr, Thank you for trusting in the Five Star Subaru processes! Customer care and complete satisfaction are priorities and we hope to continue hearing from you at 817-438-1700. Enjoy your new Subaru and please stay in touch. Best Regards, Doug Laymon, Sales Manager

September 14, 2022

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Best service. We were treated with respect and everyone that was helping us was knowledgeable and helpful. No question was unanswered and everyone was friendly. Hi More

by VICTOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Brandon Fraikes

Sep 15, 2022

Five Star Subaru of Grapevine responded

Congratulations, VICTOR! We appreciate that you chose to shop at Five Star Subaru. When our staff can lend their knowledge, please reach us at 817-438-1700. We want to help you fully enjoy your new car! Thank you, Doug Laymon, Sales Manager

September 02, 2022

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Employee Rating

This dealership was awesome. They didn’t pressure me and let me know when a car came in if I would like to come test drive it. There was no hassle and when I decided to buy my ca More

by ruthgray65
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

Sep 03, 2022

Five Star Subaru of Grapevine responded

Ruthgray65, Your complete satisfaction is the goal at Five Star Subaru. Thank you for rating your shopping experience. Customer care continues and we want to hear from you any time you have questions at 817-438-1700. Enjoy, Doug Laymon, Sales Manager

June 27, 2022

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Employee Rating

Decided I wanted a Subaru Forester years ago. My wife was sick of me showing her great Consumer Report reviews! Wanted a 2019 or newer with all the Eyesight safety features. Found 5 Star through More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Jun 28, 2022

Five Star Subaru of Grapevine responded

Al, We appreciate the excellent review and detailed feedback working with us at Five Star Subaru. We hope you and your wife are enjoying your new vehicle! If you have any questions please do not hesitate to reach out to us at 817-438-1700. Thank you for your business and review, Doug Laymon, Sales Manager

June 24, 2022

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Employee Rating

ssssWe were introduced to management and to others who might be useful to our car buying experience. Our salesman Steve was genuinely concerned about any possible delays and about making certain that the More

by makensjc
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kroes, Doug Laymon, Kenny Wilder , Steve in sales 10 Star.

Jun 25, 2022

Five Star Subaru of Grapevine responded

Makensjc, We are happy to hear that Steve and the Five Star Subaru sales team delivered such top-notch service! Thank you for shopping with us and for sharing your recommendation of our work. Call us with questions about your new Subaru at 817-438-1700. Take care, Doug Laymon, Sales Manager

May 13, 2022

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Clay is probably one of the best salesman I’ve had the opportunity to work with. He was able to get me in a vehicle that I wanted and I am extremely pleased with my Subaru experience. Thank you! More

by jaylondeshun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 15, 2022

Five Star Subaru of Grapevine responded

Jaylondeshun, Thank you for shopping the used car lot at Five Star Subaru. Clay and our staff want to make owning your vehicle a great experience. Stop by or give us a call at 817-438-1700 any time you need our vehicle advice. We appreciate the opportunity to help with your auto needs. Best Regards, Doug Laymon, Sales Manager

March 30, 2022

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Employee Rating

Casey was incredibly helpful and patient with me and my many questions. She offered suggestions to help me make decisions, but wasn't pushy. More

by thephynques
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Five Star Subaru of Grapevine responded

Congratulations, thephynques! We are excited to help with your vehicle needs at Five Star Subaru, Customer care continues, so don't hesitate to reach Casey or me at 817-438-1700. We look forward to sharing our knowledge and help you fully enjoy your new Subaru. Thank you, Doug Laymon, Sales Manager

January 21, 2022

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Employee Rating

Five Star Subaru dealership personnel is attentive to the details of customer’s vehicle purchase desired; explains explicitly aspects of entire purchase process, customer wants; no pressure to purchase vehic More

by cushman693
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2022

Five Star Subaru of Grapevine responded

Congratulations, cushman693! Casey and everyone at Five Star Subaru look forward to helping you fully enjoy your new car. Thank you for shopping with us and don't hesitate to contact us at 817-438-1700 with technical or care questions. We are here to help in any way we can. Best Regards, Doug Laymon, Sales Manager

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