On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!
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Write a Review770 Reviews of Carol Clark-Muniz
June 08, 2016
Outstanding Service Rallye staff are courteous and professional individuals. They strive to satisfy their customers. Briefly they cheer you up when you report a problem o Rallye staff are courteous and professional individuals. They strive to satisfy their customers. Briefly they cheer you up when you report a problem or just visit for regular service. They constantly exceed your expectation. More
June 05, 2016
Excellent Efficient, professional service from beginning to end. Work done as promised. Availability of a loaner car greatly appreciated, will continue to use a Efficient, professional service from beginning to end. Work done as promised. Availability of a loaner car greatly appreciated, will continue to use and recommend Rallye More
Other Employees Tagged: Bill Wagner
June 02, 2016
It was great Bc my car was fixed on one day and my loaner car was ready for on time without me have to wait for it and I got to work on time Bc my car was fixed on one day and my loaner car was ready for on time without me have to wait for it and I got to work on time More
June 02, 2016
Excellent Service Carol Muniz and Tony really did a great job. Typically curing noise problem is difficult and they did an excellent joy locating the noise problem and Carol Muniz and Tony really did a great job. Typically curing noise problem is difficult and they did an excellent joy locating the noise problem and fixing it. More
May 28, 2016
Service could not be better Carol was absolutely fabulous in explaining in depth the issues with my car. She kept in constant contact with me throughout the entire process from t Carol was absolutely fabulous in explaining in depth the issues with my car. She kept in constant contact with me throughout the entire process from the dropping off the car until pickup More
May 27, 2016
Everyone was extremely accommodating. This is the best BMW dealership I've dealt with. Fast and courteous service, as well as tending to your every need is what makes Rallye the best. This is the best BMW dealership I've dealt with. Fast and courteous service, as well as tending to your every need is what makes Rallye the best. More
Other Employees Tagged: Jonathan from Loaner Cars
May 12, 2016
excellent The best service I have experienced, and I have had many cars over the years I do not know her pay scale but whatever it is it's way too low The best service I have experienced, and I have had many cars over the years I do not know her pay scale but whatever it is it's way too low More
April 23, 2016
Amazing Staff When trouble arrives in today's busy life, is such a relief to count with this amazing staff to get you in and out without delay and in such a courteo When trouble arrives in today's busy life, is such a relief to count with this amazing staff to get you in and out without delay and in such a courteous way, first time experience with Frank Trotta and I know will be difficult to choose between my regular advisor and him, thumbs up ! More
Other Employees Tagged: Frank Trotta
April 15, 2016
Very professional! Great customer service .. Purchased an i8 from Gabe, very knowledgeable and no high pressure sales. He was very helpful.. Ask for him!! Carol and Ma Great customer service .. Purchased an i8 from Gabe, very knowledgeable and no high pressure sales. He was very helpful.. Ask for him!! Carol and Matt were very helpful when an issue came up! Rally dealership is the only dealer I would ever go to! More
Other Employees Tagged: Matthew Carlson, Gabriel Hale
January 30, 2016
First in class service! I purchased my CPO BMW from Rallye BMW in December 2015. My sales adviser Mitch Messling went above and beyond to ensure my satisfaction with the purc I purchased my CPO BMW from Rallye BMW in December 2015. My sales adviser Mitch Messling went above and beyond to ensure my satisfaction with the purchase of my vehicle. Mitch is a man of his word and followed through on everything we discussed even after the deal was closed. The sales manager Gabe Haim is a true gentleman who takes pride in his dealership. Gabe took time to hear my concerns and ensured that my needs were met quickly and efficiently. Finally my service adviser Carol Muniz could not have been more amazing! When I dropped my car off for service at 6:30am, she made sure I was attended to quickly and professionally. She had my shiny loaner warmed up and ready to go so that I could be at work on time...amazing!! Carol paid close attention to detail and kept me informed up to the minute throughout the service process.You just don't get this level of service elsewhere, believe me this is not my first rodeo. Bottom line, if you're in the market for a new or pre-owned BMW then Rallye is the place you want to buy from. This team just does it right, FIRST CLASS from front to back!! More
Other Employees Tagged: Gabriel Haim, Mitch Messling, Chris Pizzolorusso