Carly Watkins
Carly Watkins at Elk Grove Toyota
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Carly Watkins | Page 2

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.2
19 Reviews
4.2

19 Reviews

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19 Reviews of Carly Watkins

July 20, 2022

Dealership Rating
Employee Rating

People are friendly and courteous. The facility is spacious and clean. Free coffee is available but where are the donuts? More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 08, 2022

Elk Grove Toyota responded

Noted! Thank you for taking the time to leave us this review. We appreciate your feedback!

June 24, 2022

Dealership Rating
Employee Rating

Kane is great- he was attentive, responsive and explained things. Welcome great was prompt and got me checked in quickly. More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Khang Bui

Jul 05, 2022

Elk Grove Toyota responded

We are happy to hear this! Thank you for telling us about your experience!

May 27, 2022

Dealership Rating
Employee Rating

Elk Grove Toyota has gone from just okay to spectacular- they care about their customers, and their service is outstanding. My experience was great, and I highly recommend them! More

by Cathy F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 17, 2022

Elk Grove Toyota responded

Thank you for your kind words - we're happy to hear this! We are grateful for your business!

February 24, 2022

Dealership Rating
Employee Rating

It was a great 👍🏽 service by the team. The rep understand the request and provide good feedback. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 21, 2022

Elk Grove Toyota responded

We appreciate you taking the time to tell us about your experience. We are happy to hear your experience was 5-star worthy! We look forward to working with you again!

January 06, 2022

Dealership Rating
Employee Rating

Dealer provided prompt service within time frame promised. Courteous and professional people with good communication. More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 09, 2022

Elk Grove Toyota responded

We appreciate hearing this! Thank you for your business!

December 13, 2021

Dealership Rating
Employee Rating

Problems addressed and problems solved. Service rendered was appropiate. We were satisfied. Thank you, Sirs! Good bye! More

by Clarkloop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 13, 2021

Clarkloop responded

Very happy with our service!

Dec 13, 2021

Clarkloop responded

We were very happy with your service.

September 12, 2021

Dealership Rating
Employee Rating

This experience was horrible. I took my car in for an oil change. 6 hours later I finally get the call saying that my car is ready. I get there and they give me my keys. I go to my car and see that it’s not More

by tmacmamba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 12, 2021

Elk Grove Toyota responded

Hello - Thank you for reaching out. We understand your frustrating and would like the opportunity to speak with you directly. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

January 21, 2021

Dealership Rating
Employee Rating

It is close to my home, quality and timeliness of work. Price was really good. Professionalism is excellent . Convenient place to sit inside while waiting for vehicle. Clean bathroom.😊 More

by Charan singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2021

Elk Grove Toyota responded

Hello Charan, Thank you so much for your review. I am happy to hear that you enjoyed your time at our dealership. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

January 18, 2021

Dealership Rating
Employee Rating

I came for the 30K Maintenance. Even with no appointment, i was able to get my service and completed in less than the time promised. More

by Noriel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Romy Cruz

Jan 24, 2021

Elk Grove Toyota responded

We are happy to hear this! Thank you for trusting us with your vehicle! We look forward to working with you again!

2

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