Carlos Matamoros
Service Advisor
Curry Toyota - Cortlandt
3026 East Main Street
Cortlandt Manor, NY 10567
Dealership Experience
8 yrs, 7 mos
Industry Experience
20 yrs, 2 mos
Languages Spoken
English
Spanish
46 Reviews
Write a Review46 Reviews of Carlos Matamoros
February 24, 2024
Not looking to help customers in any way other than making money. I have been an existing customer for several years and my wife is currently leading a vehicle from Curry, however there is no meeting making money. I have been an existing customer for several years and my wife is currently leading a vehicle from Curry, however there is no meeting the customer half way in any sort of fashion when it comes to vehicle service. More
Other Employees Tagged: Bobby Kissel, Rick Cook, Robert Merando Jr, Chris Rivas
February 22, 2024
At Curry Toyota I am always treated with so much courtesy and respect. They really take good care of me. I have been going there for years. and respect. They really take good care of me. I have been going there for years. More
Other Employees Tagged: Rick Cook, Robert Merando Jr, Chris Rivas
February 04, 2024
Carlos the representative was very helpful starting when I dropped off my car. I had put my keys in the drop box and then noticed the light was on in my locked car. He was still inside and came out and ope I dropped off my car. I had put my keys in the drop box and then noticed the light was on in my locked car. He was still inside and came out and opened the box so I could retrieve my keys and turn off my light. When I picked up my car he had been very helpful in making sure it’ was ready by a certain time More
January 28, 2024
I have had excellent experiences servicing my car at Curry Toyota. They have an organized drop-off process so there is minimal waiting. The service representatives are friendly and courteous. They ex Curry Toyota. They have an organized drop-off process so there is minimal waiting. The service representatives are friendly and courteous. They explain everything that needs to be done. The communication is excellent. They text photos of any issues (my car had mice droppings in the air filter and fan box several times.) The area where drop-off and pick-up occurs is clean, neat and bright. Before I found Curry Toyota, I had not been using a dealership for service for over 20 years, as I had bad experiences and didn't trust them. I feel comfortable now with Curry Toyota. More
Other Employees Tagged: Robert Merando Jr
January 03, 2024
I brought my vehicle in for a recall for prevention of chassis rusting, and I also needed other maintenance services. Carlos Matamoros expedited all the repairs. Everything was done in a few hours while I chassis rusting, and I also needed other maintenance services. Carlos Matamoros expedited all the repairs. Everything was done in a few hours while I went shopping nearby. I was very happy that everything got done so quickly. I had another issue with pairing my Iphone to the Tacoma. Carlos was very patient and helpful on the phone, and I was able to resolve the problem. More
December 18, 2023
This place is well organized. I was fifteen minutes late on my last service appointment on December 8 but they squeezed me in. I recommend making your service appointment at lea I was fifteen minutes late on my last service appointment on December 8 but they squeezed me in. I recommend making your service appointment at least 5-7 days in advance. More
Other Employees Tagged: Rick Cook, Robert Merando Jr, Chris Rivas
November 24, 2023
On time with appointment answered all questions overall good service will most definitely return person helping me was Rick cook good service will most definitely return person helping me was Rick cook More
Other Employees Tagged: Rick Cook, Robert Merando Jr, Chris Rivas