Carlo Matos | Page 2

Exceptional service at Ken Ganley Westside Import; it was a truly outstanding and memorable customer experience! a truly outstanding and memorable customer experience! More

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Everyone was extremely welcoming during my car buying process! Stephen Stropko was very helpful and the process was extremely smooth! process! Stephen Stropko was very helpful and the process was extremely smooth! More

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Everything was great except the finance guy didn’t submit our loan to VW for almost 3 weeks and I had to call him before he did it! We didn’t get the paperwork for the plates until the day they expired whic our loan to VW for almost 3 weeks and I had to call him before he did it! We didn’t get the paperwork for the plates until the day they expired which was extremely inconvenient. Also, no one ever contacted my insurance company like they said they would. After 2 weeks I contacted them to switch the insurance over. People were nice but lacked follow through. I hope you guys can get it together over there. Kind of seemed unprofessional. More

by Jmilanc78 Verified Customer Verified Customer

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The follow-up (and follow-thru) needs to be prioritized more which will undoubtedly lead to an increase in business more which will undoubtedly lead to an increase in business More

by LAQUANIA.GRAHAM Verified Customer Verified Customer

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Has taken 2 months to get the dents in my car repaired. Manager told me to take to body shop, body shop referred me to dent guy. I purchased the Deluxe dent package with my lease. Of course they don’t want Manager told me to take to body shop, body shop referred me to dent guy. I purchased the Deluxe dent package with my lease. Of course they don’t want to fix anything More

by MOLLY.HART Verified Customer Verified Customer

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Great staff all around. Steve Warshowsky has been there for nearly 30 years and has a talent for hiring great people. Sales and service are great. Steve Warshowsky has been there for nearly 30 years and has a talent for hiring great people. Sales and service are great. More

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I recently had the pleasure of purchasing a Subaru Ascent from Ganley Westside Volkswagen, and my experience was nothing short of outstanding. From the moment I walked into the dealership, I was greeted by a from Ganley Westside Volkswagen, and my experience was nothing short of outstanding. From the moment I walked into the dealership, I was greeted by a team of professionals who were not only knowledgeable but also incredibly friendly and helpful. Cesar, my salesperson, demonstrated unparalleled expertise about the Subaru Ascent, patiently answering all my questions and ensuring I had a thorough understanding of the vehicle. His enthusiasm for his job and genuine willingness to assist me made the entire process enjoyable. I also had the pleasure of working with the sales managers, Carlo and Amanda, who were instrumental in making sure I got the best deal possible. Their professionalism and dedication to customer satisfaction were evident throughout our interactions. When it came to the financial aspect of the purchase, Igor, the finance manager, was incredibly efficient and transparent. He explained all the details of the financing options clearly and helped me choose a plan that suited my needs perfectly. The overall atmosphere at Ganley Westside Volkswagen was welcoming, and the entire staff exuded a sense of teamwork and commitment to providing outstanding customer service. I am truly impressed with my experience and would highly recommend Ganley Westside Volkswagen to anyone in search of a new vehicle. Thank you to Cesar, Carlo, Amanda, Igor, and the entire team for making my car-buying experience so positive and enjoyable. More

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Very Friendly and helpful. They work with you and understand your needs. Very positive experience! They work with you and understand your needs. Very positive experience! More

by LTUC00 Verified Customer Verified Customer

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We are so happy with our new atlas cs Vincent brown was amazing we are very happy amazing we are very happy More

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Vincent brown was amazing we are so happy with got the opportunity to work with him amazing salesman opportunity to work with him amazing salesman More

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