Carlo Matos

Tom Matthews has been our Sales agent for everything we've done at Ganley Westside Imports, including two vehicle leases and a used vehicle purchase of our second leased vehicle when the lease expired. we've done at Ganley Westside Imports, including two vehicle leases and a used vehicle purchase of our second leased vehicle when the lease expired. Tom has never NOT put 100%+ effort into everything he's ever done for us. We know this has been with the assistance of management, including Carlo Matos, on one of our leases, but our most direct interactions have been with Tom. Igor Zaiats not only made our purchase contract and financing signing as pain free as possible but, when our original financing fell through, Igor made a number of phone calls and secured us a better auto loan with significantly lower interest that ultimately saves us a few thousand dollars on the total cost of our purchase. So from our perspective, there isn't a division within Ganley Westside Imports that DOESN'T make every effort to come through for the customer. Yes, it serves their bottom line as well, all dealerships make sure of that, but they dealt with us pretty straight forward. We gave them exactly what we were looking for, and they came through with no struggle or obstacles, we were done in less than two hours, if I remember correctly - and most of that time was spent waiting for Igor to take care of several customers' paperwork ahead of us. We've always appreciated Ganley Westside Imports, and will always go to them first for anything we need in the future. More

by RockynEric Verified Customer Verified Customer

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Loved getting my car from here! ! Everyone is so friendly and welcoming! Also, Thanks for being the first dealership to acknowledge my questions and concerns! ! Everyone is so friendly and welcoming! Also, Thanks for being the first dealership to acknowledge my questions and concerns! More

by tatianna smith Verified Customer Verified Customer

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Everyone I worked with made purchasing a new vehicle super easy! My boyfriend and I will definitely be back when he's ready for a new vehicle. super easy! My boyfriend and I will definitely be back when he's ready for a new vehicle. More

by tylermartin98 Verified Customer Verified Customer

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Love Ganley VW. We have leased/purchased over 22 vehicles. Steve W. and his staff have treated us like family since day one. We have leased/purchased over 22 vehicles. Steve W. and his staff have treated us like family since day one. More

by DMAD72 Verified Customer Verified Customer

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The experience did not feel very genuine. It just seemed as though they wanted to get a deal done, and did not ask for any of my preferences, or match my previous lease vehicle features which It just seemed as though they wanted to get a deal done, and did not ask for any of my preferences, or match my previous lease vehicle features which included a power liftgate. The new car. I am now paying more for a month now does not even have a power liftgate, and we are very disappointed with that and something that should have been mentioned as the salesman told us the new lease would have everything and more than my previous vehicle lease. More

by Knehas Verified Customer Verified Customer

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Had a good experience and I love my new car! Ben was very helpful setting up my phone and showing me different features! Thank You! Ben was very helpful setting up my phone and showing me different features! Thank You! More

by WHALESY Verified Customer Verified Customer

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It was a little bit of work, but ended up getting a deal I could live with I could live with More

by DOUGLASCJACKSON Verified Customer Verified Customer

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This dealership has been absolutely outstanding. The sales team is super helpful and service helps with anything they can when it comes to your vehicle. The sales team is super helpful and service helps with anything they can when it comes to your vehicle. More

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Found the vehicle we wanted (used low mileage ID 4) and very happy with our purchase. very happy with our purchase. More

by MIKE4CGS Verified Customer Verified Customer

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Exceptional service at Ken Ganley Westside Import; it was a truly outstanding and memorable customer experience! a truly outstanding and memorable customer experience! More

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