Carlo Mata
Carlo Mata at Ventura Toyota
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Carlo Mata

Service Advisor

Ventura Toyota

6360 Auto Center Dr
Ventura, CA 93003

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4.7
22 Reviews

To schedule your next serivce visit, contact me @ (805)650-0510 ext. 1448 cmata@venturatoyota.com

4.7

22 Reviews

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22 Reviews of Carlo Mata

April 27, 2024

Dealership Rating
Employee Rating

We own 3 Priis and one of them needed a new headlight. Carlo took great care of us. He's why we always use Ventura Toyota to service our cars, excellent example of great customer service! More

by chris54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2024

Ventura Toyota responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback!

February 20, 2024

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Employee Rating

Alan Santana helped me get the car I wanted and made the experience fun and pleasant. More

by Cat
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 20, 2024

Ventura Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Alan! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 13, 2024

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Great service and reasonably quick with appointment. A couple other issues were found and resolved. My truck keeps going with Ventura Toyota service! More

by docdoggr
Service Price Transparency
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Recommend Dealer
Yes
Feb 13, 2024

Ventura Toyota responded

Thank you for taking the time to share your thoughts on working with Carlo and our service team. We're glad to hear we delivered such a great experience!

February 04, 2024

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Employee Rating

I love this dealership. Everyone here are so amazing and friendly. They have the best customer service and customer lounge to relax. More

by luckyrat60
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2024

Ventura Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

January 30, 2024

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Excellent service of our Toyotas. From greeting to service and payment we have bern treated well each time. More

by ullom
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcelino Reveles, Scott Robles

Jan 30, 2024

Ventura Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 05, 2024

Dealership Rating
Employee Rating

We have 3 Prii (Prius's) and have always taken them to Ventura Toyota for service over the years. Service has always been great but what keeps us coming back is Carlo, our Service Advisor. He's always pr More

by chris54
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Ventura Toyota responded

Thank you, Chris! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlo met your expectations. Thank you again for choosing Ventura Toyota, we look forward to having you as one of our valued customers for many more years to come!

November 29, 2023

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I rated Carlo and Service Department 5 star because service was speedy and personable at the same time. Carlo worked to get every repair done right. This is the only place I would go for service and re More

by Smkrawczykrsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Ventura Toyota responded

We are very happy to hear that Carlo provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2023

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Employee Rating

We've bought and leased all our cars here. We are treated like family. This team is on point and make the task of buying/leasing a car as simple as it can be. Luis M is our go to guy for sure! More

by tmanning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Martinez, Paul Singh

Oct 17, 2023

Ventura Toyota responded

Thanks for your feedback on your recent visit to Ventura Toyota. It's great to hear that Luis was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 12, 2023

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Employee Rating

By the new used car and eight days later, the tire pressure reading on the rear tire was 6 pounds less than the rest and kept going down every time I filled it. Waiting for service and an hour and a h More

by Lolo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Sep 16, 2023

Ventura Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 25, 2022

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Employee Rating

Ivan Garcia is Friendly, Straight forward and will do his BEST to help you out! More

by jmunoz07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcelino Reveles , Ivan Garcia

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