Carl Maratta
Carl Maratta at Executive Kia
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Carl Maratta | Page 3

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
255 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

17 yrs, 11 mos

4.8

255 Reviews

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255 Reviews of Carl Maratta

September 14, 2023

Dealership Rating
Employee Rating

Good work. $300+ for 45 minutes labor not appreciated. Beating the flat rate is not a license for highway robbery. More

by BDUDA1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice , Adam Marino

Sep 15, 2023

Executive Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Carl Maratta Service Manager

September 09, 2023

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Appointment time were kept. Estimates given were accurate and totally adhered to. Excellent Service Department! More

by Les
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Recommend Dealer
Yes
Sep 10, 2023

Executive Kia responded

Thank you, Les! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

September 07, 2023

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Exceptional customer service. We've dealt with Executive Kia for many years, and always a positive experience. Adam is friendly, fun, and a first rate "ambassador" for the company More

by LCFRELANCE
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone , Adam Marino

Sep 08, 2023

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. We will pass along your kind words to Adam! Carl Maratta Service Manager

August 29, 2023

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Adam and his team at Executive Kia were a pleasure during my interaction regarding my car repairs. He frequently contacted me to update the status of my vehicle and was very personable and professional thro More

by FLYNNSTONE111
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Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV , Adam Marino

Aug 29, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

August 24, 2023

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very thorough in the explanation of what needed to be done with our vehicle. he walked us through each iten step by step, and explained why we needed it. I could be more pleased with a dealership. More

by ROBERTVINCENT49
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Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone

Aug 25, 2023

Executive Kia responded

Thank you, Robert! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

August 18, 2023

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Your service department is excellent they took care of me right away i will definitely recommend them to my friends More

by GUYNARDOLILLO1
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Recommend Dealer
Yes
Aug 21, 2023

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

August 14, 2023

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Dealer was very accommodating during a brake line recall. They arranged for a loaner vechicle with no hassle. Transition went very smoothly. A pleasurable transaction. More

by Bobbi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone , Adam Marino

Aug 15, 2023

Executive Kia responded

Bobbi, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

August 07, 2023

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Excelente trabajo muy oportuno confiable buena atención me siento agradecido con todo el personal que me atendió More

by Garofalowillian3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone , Adam Marino

Aug 10, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

August 04, 2023

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The staff members of the service department at Executive Kia are friendly knowledgeable, courteous. It’s a phenomenal place to care for your car. More

by Loyal Family -MDTWN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice , Adam Marino

Aug 05, 2023

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

August 03, 2023

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Great service! Special thanks to Rick for being able to get my oil changed and tires rotated! More

by JAPAWLOWSKI20
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Aug 05, 2023

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick and our team, and we look forward to working with you again. Carl Maratta Service Manager

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