Carl Clarke | Page 2

Carl was excellent to deal with. I had so many questions while I was weighing my options and he made me feel comfortable to ask and he helped me stay under my budget, which was my n I had so many questions while I was weighing my options and he made me feel comfortable to ask and he helped me stay under my budget, which was my number one priority. On top of that, he took care of setting everything up in my vehicle and then some. He continued to answer questions I asked him days after I got my vehicle. It was so nice not having to stress about my lease ending and transitioning into my next Hyundai. I live closer to another Hyundai dealership, but I decided to stay with Matthews, because Carl made the transition seamless for me. I will recommend and return here when it's time to lease my next vehicle. More

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It was a pleasurable experience,and stress free. Olivia was extremely helpful showing us all of the features of the car and answering our questions.Iwant to thank the rest of the staff who assisted u Olivia was extremely helpful showing us all of the features of the car and answering our questions.Iwant to thank the rest of the staff who assisted us. Thank You More

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I made an appointment with Matthews Hyundai to test drive a 2022 Santa Fe Plug-in Hybrid on December 27, 2022, When my wife and I arrived at Matthews, we were introduced to Carl and we test drove the Santa a 2022 Santa Fe Plug-in Hybrid on December 27, 2022, When my wife and I arrived at Matthews, we were introduced to Carl and we test drove the Santa Fe. I really liked the SUV, but I was looking for a 2023 with the Limited trim package. He checked with his manager and found out that the dealership would be receiving a 2023 Santa Fe PHEV Limited sometime during the next three months. However, it was so early in the process, that although the the vehicle was scheduled to be built, it hadn't even been assigned a VIN yet. Carl was exceptionally good at answering all of our many questions and when he didn't know an answer, he took the time to find it. We paid a deposit to hold the SUV for us when it arrived. On January 16th, I checked the Matthews website to learn if any 2023 Santa Fe PHEVs had been added to the inventory and I was surprised to see that a 2023 Santa Fe PHEV limited was listed, but it was "In transit". I called Carl and he said he would check on it. I was very pleased when he called us back to tell us that the one shown in the inventory was indeed, the car that we had placed a hold on and it was on a delivery truck sitting in the Matthews parking lot. We went into the Matthews dealership the next day and signed the paper work to purchase the car and arrange to trade in my 2012 Acura TSX. We went to Matthews Hyundai the next day and paid the balance due. Carl accompanied us on another test drive and provided a very thorough explanation of all the features of the Santa Fe PHEW limited. Since the day that we picked the car up, I have returned twice with questions and Carl has been great in answering all of them. Not only was Carl an excellent salesman, i felt he was our advocate. More

by nsteele3 Verified Customer Verified Customer

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Excellent service! ! Knowledgeable and just an all around great experience! Our salesman Eric was great! ! Knowledgeable and just an all around great experience! Our salesman Eric was great! More

by Devin Verified Customer Verified Customer

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Matthews Hyundai is a great place to buy a Hyundai. Carl is a great salesman. Knowledgeable, courteous and responsive to our requests. Carl is a great salesman. Knowledgeable, courteous and responsive to our requests. More

by Bill Verified Customer Verified Customer

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Service was great. Carl was very helpful! He knew his job. Answered all our questions quickly ! Listened to what we wanted in a vehicle. Would buy from him again! Carl was very helpful! He knew his job. Answered all our questions quickly ! Listened to what we wanted in a vehicle. Would buy from him again! More

by CC_TEES2004 Verified Customer Verified Customer

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They took great care of me and answered all of my questions and were very courteous. Thank you so much. questions and were very courteous. Thank you so much. More

by SEARLESDAVE Verified Customer Verified Customer

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They were great from the first day I went there in October! Olivia kept me informed on my vehicles arrival date all along. The day of my delivery (Dec 3, 2022) couldn’t have gone any smoother. Thank October! Olivia kept me informed on my vehicles arrival date all along. The day of my delivery (Dec 3, 2022) couldn’t have gone any smoother. Thank you so much guys!! More

by KID209111 Verified Customer Verified Customer

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There was a slight problem but they corrected it right away. That shows me that they are a company that will get my repeat business away. That shows me that they are a company that will get my repeat business More

by TKSPRAGUE Verified Customer Verified Customer

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Excellent customer service! The staff is friendly and thorough. Happy to have done business with them. The staff is friendly and thorough. Happy to have done business with them. More

by JET460FD Verified Customer Verified Customer

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