Caleb Longe

Joe went above and beyond, and made my car buying experience amazing, comfortable and easy, He was incredibly knowledgeable and helpful, really listened to me, took into account what I was looking f experience amazing, comfortable and easy, He was incredibly knowledgeable and helpful, really listened to me, took into account what I was looking for and my budget, then found me exactly what I needed and wanted. I am on the Autism spectrum, and this was my first time buying a car by myself. People with Autism aren’t always understood, but Joe was patient, thoughtful, understanding, and treated me wonderfully, answering all of my many questions, and then found me a great car that I love. After my purchase, he followed up to make sure everything was going well, and that I had everything I needed with the car. His attentiveness, thoughtfulness, and the care he took of me throughout the process was unparalleled. I highly recommend going to see Joe for your next car. More

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Adam Stafford and the Heritage Toyota team define professionalism and exceptional customer care. Adam did a great job helping to negotiate the price and deliver the car. I was running a tad late and professionalism and exceptional customer care. Adam did a great job helping to negotiate the price and deliver the car. I was running a tad late and he stayed later than usual and lined up the financing and sales work through electronic Docusign. I was in and out under 30 mins and negotiated the Costco price online!!! They are longstanding members of the Costco Auto program, and did not bail out for more profits during the pandemic when they could have sold their vehicles at 4-6K markups over MSRP. Instead they have chosen to create value with their customers by offering a fair price and trusting that generations of Toyota buyers will come back for additional vehicles and service. My family and I travelled almost 1000 miles round trip to honor the Heritage Auto group family in VT from NJ because of their great values and ethics. Maybe someday I will combine a ski trip with another Toyota RAV4 purchase! More

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