Bryan Peek | Page 3

Great purchase. The process was great. Zach worked endlessly to keep in contact and attempt to earn my business. I was about to purchase from another dealership but Z The process was great. Zach worked endlessly to keep in contact and attempt to earn my business. I was about to purchase from another dealership but Zach followed up just in time and with the effort put fourth, we reached a deal that made sense to stay local. One thing I can say. I buy cars often. With most salespeople, there is no follow up. There is no urgency. And, as a salesman myself, this is paramount to success and earning a customers business. During my shopping process I spoke with many salespeople from around the region in hopes of finding the right vehicle. All interactions lacked confidence and honesty. This was not the case with Zach. Truly, this was a large piece as to why I moved forward. Prompt follow up—vital; Thinking of the customers needs prior to the customer knowing to ask—necessary. These are all qualities that a good salesman should learn, acquire, and hone. Where nearly 80-90% of salesmen I meet fall gravely short of these needs being met for me to purchase, Zach Brown superseded them. Happy shopping. More

Helpful 0

Report | Print

Zach Brown made choosing my new car a breeze Thank you Zach for helping me purchase my new car! My mother came along just to make sure I wasn't being taken advantage of, and she was so comfortabl Thank you Zach for helping me purchase my new car! My mother came along just to make sure I wasn't being taken advantage of, and she was so comfortable with the sale that she was laughing and enjoying herself through the whole process! No stress at all! We got a great deal and are now committed customers! More

Helpful 0

Report | Print

Awesome They help us find the best Deal on our Volkwagen Jetta Sedan. There was no hurry up and buy this sells speech. Thank you Zack Brown They help us find the best Deal on our Volkwagen Jetta Sedan. There was no hurry up and buy this sells speech. Thank you Zack Brown More

Helpful 0

Report | Print

Above and beyond service and selection From start to finish we spent 1.5 hours. Zach Brown was AMAZING. He greeted us when we pulled up, showed us exactly what we asked for and within our b From start to finish we spent 1.5 hours. Zach Brown was AMAZING. He greeted us when we pulled up, showed us exactly what we asked for and within our budget, never pressured us, and went above and beyond to help us meet our needs. They gave us a great trade-in value and financing was easy (Thank you, Bryan Peek) with no hidden agendas or fees. We definitely recommend Don Thornton Volkswagen! More

Helpful 0

Report | Print

My purchase of a used TDI Sportwagen Alex is a VW enthusiast at his core! Super friendly, low pressure, down to earth guy. I never felt the slightest pressure to buy any car. But he knew Alex is a VW enthusiast at his core! Super friendly, low pressure, down to earth guy. I never felt the slightest pressure to buy any car. But he knew a lot more than an average salesman would. He also had great relations with the whole team at Don Thornton VW. They have some great deals on Solid TDI ‘s coming back from the federal buy back agreement. Alex knew a ton about them. My old TDI sportwagen is pushing 300k and they are not making TDI’s anymore so Alex helped me get into another one with 47k on it at a great price! And Brian Peek the finance guy was also great. And got me into a superb APR! I absolutely trust Alex and Brian to work on my behalf and let the chips fall where they may. I never got phone calls I wasn’t expecting from them. I also felt just as important buying a used quality vehicle as the person buying the higher end brand new car! If you are looking for a solid quality car with low miles that can handle a lot of driving miles Don Thornton has them and Alex is the guy who is going to do right for you! the car I bought from Alex that was just a newer model to what I already owned. The car is functionally worth far more than the sticker price. Alex and Brian even we’re able to get me great extended warranty coverage along with the VW of America warranty on the emissions which is a lot higher dollar items on these cars. I bought my car in January. I still feel lucky to have had Alex and Brian working with me to truly get me into a great set up at a great price. I think anyone who is a down to earth reasoned person would benefit working with this team. I would also be remiss if I did not mention Joy at the front desk who goes out of her way to help folks. More

Helpful 0

Report | Print

Outstanding First Time Experience! Absolutely amazing experience leasing our 2019 VW Tiguan! The staff went above and beyond to make the process smooth and easy. Our sales person was Yu Absolutely amazing experience leasing our 2019 VW Tiguan! The staff went above and beyond to make the process smooth and easy. Our sales person was Yuber and we can’t rave enough about him. We were anxious about this process but Yuber wasn’t pushy at all. He was so accommodating and took time to make sure we felt comfortable and all of our needs were met. Even afterwards he has followed up to make sure we are still happy with our vehicle. Such great customer service! So happy we chose Don Thornton VW of Tulsa for our family vehicle. More

Helpful 0

Report | Print

Great customer service Wonderful people and not pushy. Great customer service. They listened to us and worked hard to make it happen. I love my new Volkswagen Atlas! Wonderful people and not pushy. Great customer service. They listened to us and worked hard to make it happen. I love my new Volkswagen Atlas! More

Helpful 0

Report | Print

Great experience! We had a wonderful buying experience at Don Thornton VW of Tulsa. Yuber Monsalve was our sales associate. He was friendly and easy to talk to. He w We had a wonderful buying experience at Don Thornton VW of Tulsa. Yuber Monsalve was our sales associate. He was friendly and easy to talk to. He was also extremely knowledgeable on the vehicle we purchased and handled all the details in a timely and professional manner. We would definitely recommend them to anyone looking to buy a new car! More

Helpful 0

Report | Print

They make it easy! We were interested in leasing a new Atlas, but knew nothing of the process. We had so many questions and didn’t make it easy for them. But Zach and hi We were interested in leasing a new Atlas, but knew nothing of the process. We had so many questions and didn’t make it easy for them. But Zach and his team were so gracious and kind. They made it actually fun! We got a great deal and have a new found trust in a car dealership! Thanks everyone at Don Thornton Volkswagen! More

Helpful 0

Report | Print

Great service and knowledge in a timely manner Just purchased a 2018 vw Golf Sportwagen from Thornton vw and it was a great experience. Nikki went out of her way to help us and even came in on her Just purchased a 2018 vw Golf Sportwagen from Thornton vw and it was a great experience. Nikki went out of her way to help us and even came in on her day off to finalize our purchase. Overall it was a great experience and would recommend to anybody in the market for a new ride. More

Helpful 0

Report | Print