50 Reviews
Write a ReviewDealership Experience
7 yrs, 9 mos
Industry Experience
7 yrs, 9 mos
Specialties & Trainings
Volkswagen Certified
Languages Spoken
English
Employee Video
50 Reviews of Alex Trost
March 25, 2019
Professional yet personal! Alex Trost was my salesperson. He was very knowledgeable, professional and friendly. I would say my best car buying experience to date. Most important Alex Trost was my salesperson. He was very knowledgeable, professional and friendly. I would say my best car buying experience to date. Most importantly he went over all the features and how to use them. I really am at a loss for words about how genuine he is. He made the car buying experience pleasurable. Thank you Alex! More
March 09, 2019
My purchase of a used TDI Sportwagen Alex is a VW enthusiast at his core! Super friendly, low pressure, down to earth guy. I never felt the slightest pressure to buy any car. But he knew Alex is a VW enthusiast at his core! Super friendly, low pressure, down to earth guy. I never felt the slightest pressure to buy any car. But he knew a lot more than an average salesman would. He also had great relations with the whole team at Don Thornton VW. They have some great deals on Solid TDI ‘s coming back from the federal buy back agreement. Alex knew a ton about them. My old TDI sportwagen is pushing 300k and they are not making TDI’s anymore so Alex helped me get into another one with 47k on it at a great price! And Brian Peek the finance guy was also great. And got me into a superb APR! I absolutely trust Alex and Brian to work on my behalf and let the chips fall where they may. I never got phone calls I wasn’t expecting from them. I also felt just as important buying a used quality vehicle as the person buying the higher end brand new car! If you are looking for a solid quality car with low miles that can handle a lot of driving miles Don Thornton has them and Alex is the guy who is going to do right for you! the car I bought from Alex that was just a newer model to what I already owned. The car is functionally worth far more than the sticker price. Alex and Brian even we’re able to get me great extended warranty coverage along with the VW of America warranty on the emissions which is a lot higher dollar items on these cars. I bought my car in January. I still feel lucky to have had Alex and Brian working with me to truly get me into a great set up at a great price. I think anyone who is a down to earth reasoned person would benefit working with this team. I would also be remiss if I did not mention Joy at the front desk who goes out of her way to help folks. More
Other Employees Tagged: Bryan Peek , Joy Airehrour, Joy from the front desk.
January 17, 2019
Great experience. I went to Don Thornton Volkswagen to purchase a car for my daughter. Alex was very well informed and helpful without being aggressive. The rest of the I went to Don Thornton Volkswagen to purchase a car for my daughter. Alex was very well informed and helpful without being aggressive. The rest of the team was also helpful. I am very happy with my purchase (as is my daughter). Love the car (Tiguan). More
Other Employees Tagged: Katie Beadell , Joe Odom
October 16, 2018
Our new family car! ❤️ We visited Don Thornton about a month prior to buying, just wanting to look around to get some ideas. I knew I definitely wanted a VW! Nikki Warren pr We visited Don Thornton about a month prior to buying, just wanting to look around to get some ideas. I knew I definitely wanted a VW! Nikki Warren promptly greeted us with a huge smile on her face, so ready to help us decide what was perfect for our family. Once we were ready to buy, Nikki was there to help us step by step. As we were signing the paperwork, she gave the car a bath and filled her up for our ride home. Everyone that works there is extremely kind and helpful. I’d definitely recommend coming to this dealership! More
Other Employees Tagged: Nikki Warren
July 01, 2018
Stress Free Experience We made it to the dealership 45 minutes before closing to look at a used car we had found online. Everyone from the minute we stepped into the dealers We made it to the dealership 45 minutes before closing to look at a used car we had found online. Everyone from the minute we stepped into the dealership was very friendly and more than willing to help us in purchasing our daughters first car. Zach was such a good sport about staying past closing and willing to take the picture with us! I would definitely recommend buying a car there! They have a great team there. More
Other Employees Tagged: Zach Brown , Gabriel Fagan
June 02, 2018
Best car buying experience of my life Very happy with our experience at Don Thornton Volkswagen. They went above and beyond for us over the last 2 days especially Zach, Alex, and Gabe. H Very happy with our experience at Don Thornton Volkswagen. They went above and beyond for us over the last 2 days especially Zach, Alex, and Gabe. Highly recommend this dealership to anyone currently in the market for a vehicle. The most painless car buying experience ever. All the paperwork was complete and ready for us to sign when we walked in the door. All said and done less than an hour in the dealership tonight. We are loving our new Passat! More
Other Employees Tagged: Zach Brown , Gabriel Fagan
May 28, 2018
In a hurry! We showed up about an hour before close, sorry guys! Alex was most helpful and brought around the vehicle which I had looked at online. After a test d We showed up about an hour before close, sorry guys! Alex was most helpful and brought around the vehicle which I had looked at online. After a test drive we said we’d take it. Alex promptly took our information and got the ball rolling. Before long we were finalizing everything with the Finance guy, sorry I don’t recall your name, who handled everything promptly and painlessly. So within 2 hrs of showing up we were out the door with a new 2018 VW Jetta. More
May 23, 2018
Awesome Service I worked mostly with Alex Trost and he was super helpful and made sure everything went smoothly. Everyone was super knowledgeable and had helpful answ I worked mostly with Alex Trost and he was super helpful and made sure everything went smoothly. Everyone was super knowledgeable and had helpful answers for my questions. Great service from everyone. More
Other Employees Tagged: Zach Brown
May 19, 2018
Awesome Everyone was knowledgeable, honest and respectful of my time and wanted to get me into the car I really wanted with the lowest monthly payment possibl Everyone was knowledgeable, honest and respectful of my time and wanted to get me into the car I really wanted with the lowest monthly payment possible. I was also very happy with my trade in. More
May 18, 2018
Bond.com This car buying experience was by far one of the best I’ve had. I felt like he was truly looking out for my best interest and doing everything he coul This car buying experience was by far one of the best I’ve had. I felt like he was truly looking out for my best interest and doing everything he could to get me a good deal. I’m absolutely in love with my new car and have been recommending everyone go to this dealership!! Thank you for a great experience. More