Brittany Weiss
Brittany Weiss at Autohaus BMW
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Brittany Weiss | Page 8

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.5
87 Reviews
4.5

87 Reviews

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87 Reviews of Brittany Weiss

April 22, 2023

Dealership Rating
Employee Rating

Brittany Weiss. . Her relentless efforts to make sure that my X5 was available for the trip back to northwest Iowa was just the type of service that I needed for conf More

by Darryl Austin
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pittman

Aug 11, 2023

Autohaus BMW responded

That's great, thank you for letting us know about your Service Visit in your review! We appreciate your business very much, see you next time.

April 22, 2023

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The service was great and even the waiting area space was amazing…I could have spent all day there More

by Newbie21
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2023

Autohaus BMW responded

Thank you for the 5-star review! We are glad you liked it.

April 22, 2023

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Autohaus is hands down the best BMW dealership in the Midwest. Excellent staff and service. Amazing showroom, service drive and shop! More

by mrhorstmann
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Recommend Dealer
Yes
Aug 11, 2023

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your kind words very much.

April 20, 2023

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Great experience with this dealership! This was my first time getting car service ever and the staff was really helpful and even got me a loaner while the work was being finished. Thanks a More

by Camron D
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie

May 16, 2023

Autohaus BMW responded

Thank you for the great review, Camron! It was our pleasure!

April 07, 2023

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Simply impossible to reach out to my service representative with your phone system (frustrating) Ger A Better phone system that allows you to speak with your service representative! More

by RicEb1223
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
May 16, 2023

Autohaus BMW responded

Thank you for your review. We apologize for your inconvenience. Heavy incoming phone volume is something we are constantly working on, especially in early mornings while we are assisting service customers in person. Afternoon incoming call volume seems to be much less, and we are able to return calls more readily.

April 07, 2023

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My advisor Brittany was super awesome☺️! She kept me up to date with the service step by step. I’d prefer her as my advisor for every visit! More

by Queen
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 29, 2023

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Brought car in re car fob issue 3-7. "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car wo More

by spdtaylor
Recommend Dealer
No
May 30, 2023

Autohaus BMW responded

We are sorry that we were not able to duplicate your concerns. Electronics in vehicles can be difficult to pin down, as these were very random. Low car battery or low key fob battery issues may have resolved themselves. If the matter persists, please contact our Service Director, Todd Feuerhaken, at 314-727-8870 to discuss. Thank you.

March 11, 2023

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Efficient, great customer service, and get you in & get you out, with an added video from service as to what they looked did. More

by Sjschlicht1
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Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 23, 2023

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Excelente customer service and amazing facilities. They are one of the best dealers in St. Louis, and definitely the best BMW dealer in the area. More

by Carlos Schmitz
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Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert, Chris Clem

Mar 16, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 02, 2023

Dealership Rating
Employee Rating

Very nice facility. All of the dealers and associates were proper amount of boo on time scheduling killed me notified of what was going on with the vehicle. More

by jefferypickett64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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