Brian Toal

very patient, calm and knowledgeable. Brian took his time and did not rush the sale. I highly recommend working with Brian. He answered all our questions and ensure we were completely com Brian took his time and did not rush the sale. I highly recommend working with Brian. He answered all our questions and ensure we were completely comfortable with what we are buying More

Helpful 0

Report | Print

I cannot express the amount of gratitude I have with this location and everyone in it, particularly, Brian! Myself as well as my parents purchased cars recently from this location (all with Brian), and may I location and everyone in it, particularly, Brian! Myself as well as my parents purchased cars recently from this location (all with Brian), and may I just say the quality of attention, commitment, and service that Brian provided was something none of us have every experienced. Brian made the process easy. He was attentive to our needs, and along with his sales team gave us deals that we just couldn't walk from. As a first time car buyer myself, the nerves one experiences can be overwhelming. Brian walked me through everything, was very honest, and was able to help me in purchasing my first car! As a family who never owned chevy's, all three of us walked out with vehicles that have made us a complete chevy family! I cannot recommend Brian enough. I have recommended his services to friends and family, and sound like his #1 fan!(LOL). We all walked away with brand new cars (two Chevy Trax 1RS, and a trailblazer). More

Helpful 0

Report | Print

Brian Toal was a big help with our many questions and inquiries. We work strange hours and have trouble getting much done outside the home during the week but not the case with Brian on our side. He had inquiries. We work strange hours and have trouble getting much done outside the home during the week but not the case with Brian on our side. He had papers ready plus the car, where all we had to do was go in to sign and drive. When we brought the car home we noticed the windshield wipers were very bad and one broken. Brian then again went out his way to get us into there maintenance department right away and had it fixed, all for free. We even mentioned to Brian, if we buy again soon, he’s our only guy we’ll turn to. Don and Del M. More

Helpful 0

Report | Print

Amazing Staff and the salesperson was very helpful and knowledgeable. Highly recommend this dealership. Ask for Brian next time you visit them. knowledgeable. Highly recommend this dealership. Ask for Brian next time you visit them. More

Helpful 0

Report | Print

Best Customer Service, been with this dealer for years and they have never let me down. Always on top of everything and will make sure you get what you want. and they have never let me down. Always on top of everything and will make sure you get what you want. More

Helpful 0

Report | Print

I would like to thank Brian for all his help with purchasing my new car. Brian was extremely professional and knowledgeable about the vehicle I was purchasing. He made the process go as smoothly as p purchasing my new car. Brian was extremely professional and knowledgeable about the vehicle I was purchasing. He made the process go as smoothly as possible and for that I am thankful. I will definitely recommend him to family and friends who are looking to purchase a car. More

Helpful 0

Report | Print

Brian and his management team were very accommodating and professional. Answered all my questions, gave A+ service and found the perfect car for me to purchase. Highly recommend Brian and Quality Chevrolet professional. Answered all my questions, gave A+ service and found the perfect car for me to purchase. Highly recommend Brian and Quality Chevrolet. More

Helpful 0

Report | Print

Brian was very accommodating and made the buying of a car go very smooth. He knew what particular vehicle I was looking for and when it became available, we closed the deal that day! Very happy with his se go very smooth. He knew what particular vehicle I was looking for and when it became available, we closed the deal that day! Very happy with his service and the management team who were all very patient in answering all my questions. This is my 4th vehicle purchased / leased from Quality Chevrolet and I highly recommend them. More

Helpful 0

Report | Print

Brian Toal was my salesman and found a car for me that was perfect. His polite manner and professionalism and his follow up to make sure I was satisfied was greatly appreciated. I will definitely recommen was perfect. His polite manner and professionalism and his follow up to make sure I was satisfied was greatly appreciated. I will definitely recommend your dealership and Brian Toal. More

Helpful 0

Report | Print

MUST READ! BEWARE of Quality Chevrolet of Old Bridge, NJ. They STOLE a $1,000.00 deposit from us. I am completely appalled by their actions. On 09/21/2021 my fiancé and I went to the dealership to special or They STOLE a $1,000.00 deposit from us. I am completely appalled by their actions. On 09/21/2021 my fiancé and I went to the dealership to special order a corvette. Our sales rep. was Brian Toal. At first this man seemed like such a professional, nice, and down to earth gentleman. We built the corvette to our liking and were asked to leave a $1,000.00 deposit on the vehicle. Due to the microchip shortage we were told that the vehicle was estimated to be delivered February of 2022, but this was not promised. We specifically told Brian that if we found a vehicle sooner than later, would it be possible to get our deposit back and cancel the order. We were assured that even if the vehicle was in production, even if the vehicle was delivered to the dealership, if the car wasn’t to our liking or if we decided to cancel the order at any time, the deposit would be refunded in full. When my fiancé went to sign the contract I noticed the contract stated the deposits were non-refundable. I immediately questioned this. Brian assured us not to worry about the paperwork and that regardless of what the contract states we would get a full refund on the deposit if need be. Considering he seemed to be an honest man, and we trusted him because of his political affiliation with Clark, NJ Township my fiancé signed the paperwork. HUGE MISTAKE. I called the dealership to speak to Brian in November of 2021 to cancel our order and to have our deposit refunded as we found another vehicle. I originally spoke to the receptionist and explained the situation. Brian called me back in a fit of rage. A completely different man from whom we worked with the day we made the deposit on the vehicle. This man would not even let me speak. He spoke so rudely and condescendingly to me I was actually shocked. I’ve never in my life been spoken to that ever before and I’ve worked in customer service for years. He stated the car was in production already and we are not getting our deposit back. He then hung the phone up on me while I was still explaining we needed to go with a cheaper vehicle because my father suffered from strokes shortly after we made the deposit on the vehicle and his medical bills were unforeseen at the time. Regardless, he hung up on me. His unprofessionalism was completely uncalled for as I was kind to him on the phone whenever I was allowed to get a word in. Shortly after, I called the dealership to speak to the general manager, Bob Slater, the receptionist gave me the run around. I asked if the general manager was available and unless I told her what this conversation was in regards to, she would not transfer the call to him. I explained the situation and she told me the general manager wasn’t in. I asked for his schedule and she didn’t know his schedule. For days I was transferred to the general manager’s voicemail which is still full to this day 01/05/2022. My fiancé finally got in contact with Brian around 12/27/2021, Brian told my fiancé he would speak to the general manager and call us back. We are still waiting for a call. We are disgusted by the dishonesty of Brian Toal. You don’t make false promises just to make a sale. I’ve worked at a car dealership for over a year now and no matter the situation, every deposit is refunded. This dealership should be reported to GM for their unprofessionalism, dishonesty, and misconduct. Do not give this dealership your business. More

Helpful 3

Report | Print