72 Reviews
Write a Review72 Reviews of Brian Syme
January 25, 2024
Great dealership! I service my company car there and will buying my new personal vehicle there very soon. 10 out of 10 I service my company car there and will buying my new personal vehicle there very soon. 10 out of 10 More
Other Employees Tagged: Rick Biles, Renold Bridgemohan, Jerry Adams, Kara Jordan, Taylor Landry, Scott Disalvo, Rick Leyva, Johnny Jackson, Fred Rogers
January 18, 2024
Timely, courteous, professional. Great place to do business, no doubt will strongly consider my next Ford purchase from this dealership. Great place to do business, no doubt will strongly consider my next Ford purchase from this dealership. More
Other Employees Tagged: Scott Disalvo
December 29, 2023
Always a pleasant experience in the service department, Kara and Jerry are my favorite advisors. Kara and Jerry are my favorite advisors. More
Other Employees Tagged: Renold Bridgemohan, Jerry Adams, Kara Jordan, Fred Rogers
December 28, 2023
Takes to long for oil change waited over hour and half check out was to slow no card readers check out was to slow no card readers More
Other Employees Tagged: Jerry Adams
December 24, 2023
Customer service was awesome. Wait time was a little long for a basic oil change Wait time was a little long for a basic oil change More
Other Employees Tagged: Kara Jordan
December 22, 2023
Always a good experience. Worked through a problem with service parts. All is well. Will return. Worked through a problem with service parts. All is well. Will return. More
Other Employees Tagged: Scott Disalvo
December 19, 2023
I was pleased with the services provided by Shottenkirk Ford, The service advisor was very helpful. Ford, The service advisor was very helpful. More
Other Employees Tagged: Taylor Landry
December 09, 2023
The only reason i brought the car in was for a recall that we called about and the lady said yes there was a recall. I had already stopped using the dealership for service due to issues and price before. that we called about and the lady said yes there was a recall. I had already stopped using the dealership for service due to issues and price before. But I thought I would give you a second chance. Now I will not use this dealership for service any more. They did not call this time and get approval for the replacement of a filter. The service department was asked to check it and they didn't call for approval they just replaced it. I spoke with the service manager who said since we were not asked he would credit it and then changed his mind. I told Brian I would pay whatever bill was in front of me when I got there but if the cabin air filter was on the bill I would not use this dealership any more. When i came to pay the filter was still on the bill and I am a man of my word so because of approx $70.00 your dealership lost my business. We have bought 7 cars from this dealership over the years and done countless service. Pretty sad that you would loose a customer over the mistakes of two service advisors. You have my number and my email I’ll be glad to speak to anyone in management at the dealership. If you are concerned as you say you are about your reputation, Ill hear from someone there if not it will just prove my decision to leave was the right one. More
Other Employees Tagged: Scott Disalvo
December 06, 2023
Jerry is always friendly and always lets me know exactly what work needs to done on my Edge SUV. Makes me aware of promotions and discounts that I have in Ford passport. He makes sure that the work is co what work needs to done on my Edge SUV. Makes me aware of promotions and discounts that I have in Ford passport. He makes sure that the work is completed on my time frame. Always calls me to let me know the cost and work needed. More
Other Employees Tagged: Jerry Adams, Rick Leyva, Johnny Jackson, Fred Rogers