Brian Johnson
Brian Johnson at Lake Norman Chrysler Dodge Jeep Ram
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Brian Johnson | Page 2

Service Director

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.5
27 Reviews
4.5

27 Reviews

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27 Reviews of Brian Johnson

August 10, 2023

Dealership Rating
Employee Rating

Mr., Brian Johnson and his staff always make me feel like family. This enhances my confidence in their skills and abilities. More

by CHARCHY51
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sal Curatolo

Aug 16, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

July 01, 2023

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My truck came out perfect! Ordered it new from LKN and their custom shop (Carolina Customs) did the lift, wheels/tires, exhaust, intake and AMP running boards. More

by clinton3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Gibson, Wes McCullar, Matthew Finneran , Grant Baker, Nick Cerame, Eric French, Ty Murrell, Brian Rowan

Jul 03, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review of our dealership and working with our team at Carolina Customs! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us. Have a wonderful 4th of July!

June 08, 2023

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Beautiful place, very nice and hard working staff, they are also very fast and efficient. The service writer made everything quick and painless, and the tech did a great job of working fast and keeping the More

by christiangodwin1970
Sales Price Transparency
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Recommend Dealer
Yes
Jun 14, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 07, 2023

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I always get great service here, I would recommend them highly to any of my friends and family. More

by WLGIBSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bill Gibson, Donna Mauney, John Cauble, Mark Wright, Jason White , Grant Baker, Erik Hardin, Vu Vo

Jun 07, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

May 26, 2023

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All of the guys at this store helps me with all of my car maintenance. Always a good experience. More

by PLSPARROW
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 09, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2023

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You need qualified mechanics and also supervision that knows how to properly supervise. I sent in feedback yesterday about complete problems! More

by calvindick
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Kelly, no last

May 18, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for any inconvenience caused. We take customer feedback seriously and following your discussion with the Service Director, Brian, we have met with our team and will be using your experience as a teaching moment going forward. We appreciate your honest feedback and sincerely apologize for the disappointment that this has caused.

May 18, 2023

calvindick responded

Your network person should read last page sent out for these RESPONSE. One line below large RESPOND says mailbox not monitored.......then "Please do not respond to this automated message"! I am going to press "SEND RESPONSE" Just to see if it will send

May 09, 2023

Dealership Rating
Employee Rating

Very good at their job. Make it a joy to do business with them. Will always come back More

by PLSPARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 23, 2023

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Employee Rating

Great bunch of guy. Very helpful and get done what I asked for. Always have and I believe always will. More

by PLSPARROW
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 16, 2023

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Employee Rating

Every time I come to the Lake Norman Chrysler shop I get the friendly hometown experience. Great people will keep me coming back. Great job!! More

by PLSPARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 15, 2023

Dealership Rating
Employee Rating

Met Mr. B. Johnson, Mr David Berg, , and Mr Vu patient helpful, I appreciated each one and what they contributed to my car repair, and car purchase experie More

by ELAINEWORTHEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Conner , Ty Murrell

Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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