Golf, Japanese car enthusiast, video games, cat ben, i drive a 350z,
Read moreDealership Experience
20 yrs, 9 mos
Industry Experience
20 yrs, 9 mos
18 Reviews
Write a Review18 Reviews of Brian Jensen
February 11, 2024
I tool my 22 altima in 5 times for the same problem (seat heaters) they work less now than before they touched it . And now they will no longer return my messages . Absolutely love the car just wish the loca heaters) they work less now than before they touched it . And now they will no longer return my messages . Absolutely love the car just wish the local dealership was competent enough to fixed the seat heaters. Also this is the first negative and only review I've left on anything but I'm truly dissapointed about it. More
Other Employees Tagged: Randy Kawanna
February 10, 2024
Nate Brian Randy are the best. They are always happy to help. If you purchase a vehicle here, do yourself a favor and purchase the warranties-specifically the electronic warranty. They are always happy to help. If you purchase a vehicle here, do yourself a favor and purchase the warranties-specifically the electronic warranty. More
Other Employees Tagged: Randy Kawanna, Nathan Holliday
February 09, 2024
I had my car towed to Southlake Nissan because it wouldn’t start. Upon arrival, I described what was happening and Brian immediately said it was the battery! Np.. the battery ( quite dead) was repla wouldn’t start. Upon arrival, I described what was happening and Brian immediately said it was the battery! Np.. the battery ( quite dead) was replaced and I was on my way in no time. HOWEVER later on that evening my car wouldn’t start again. Same clicking noise. I had to have my car towed home ( late Saturday evening) and wait until Monday morning to call Southlake. Brian was immediately apologetic and sent a tow truck to pick up my car at their expense. As luck would have it, my starter also needed to be replaced. Several dollars more but I appreciate their professionalism and kindness! They kept the car an extra day to make sure it started each time and 3 months later, I haven’t had any problems since. More
January 29, 2024
Dixie was very helpful. She gave me hope when everyone turned me down. I will never forget what you've done for me Dixie. If you want the best ask for Dixie. She gave me hope when everyone turned me down. I will never forget what you've done for me Dixie. If you want the best ask for Dixie. More
Other Employees Tagged: Dixie Pineda, Randy Kawanna, Dakota Pineda, Jenna Volikas, Micheal Arizmendi, Nathan Holliday, Nicholas Barrett, Carlos Maldonado , Micah Pruett
January 28, 2024
Every time we come in The service department it’s quick and easy they’re always great ! Nate was fast and very reliable ! and easy they’re always great ! Nate was fast and very reliable ! More
Other Employees Tagged: Randy Kawanna, Nathan Holliday, Nicholas Barrett, Carlos Maldonado
January 26, 2024
Nick was great! Very professional, knowledgeable and ready to help. He took care of everything I needed with ease. Look forward to coming again! Very professional, knowledgeable and ready to help. He took care of everything I needed with ease. Look forward to coming again! More
Other Employees Tagged: Randy Kawanna, Nathan Holliday, Nicholas Barrett, Carlos Maldonado
January 25, 2024
The service department is so awesome! Always so helpful, efficient, and informative throughout the whole process! Grateful to have such a great service department to go through! Always so helpful, efficient, and informative throughout the whole process! Grateful to have such a great service department to go through! More
Other Employees Tagged: Greg Chip, Randy Kawanna, Keeten Rippy, Nicholas Barrett, Carlos Maldonado