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Brian Brantley
Brian Brantley at Priority Honda Roanoke
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Brian Brantley | Page 2

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.7
60 Reviews
4.7

60 Reviews

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60 Reviews of Brian Brantley

May 19, 2024

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Employee Rating

There always good but they messed up my mileage, the the over charged me but go me return More

by chefandrewbierman12
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Recommend Dealer
Yes
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May 20, 2024

Priority Honda Roanoke responded

Andrew, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 19, 2024

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Employee Rating

Rude service team, horrible customer service, policy for waiting with car during service needs updating More

by COUGHLAN22
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jereme

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May 23, 2024

Priority Honda Roanoke responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Neal Young NealYoung@lithia.com

May 18, 2024

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Good , fast , friendly . high recommended .My next car will be Honda again .Thank you for your great service. More

by Southsea14
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker

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May 20, 2024

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! We will have the perfect Honda for you when you are ready! Best Regards, Neal Young NealYoung@lithia.com

May 16, 2024

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Very professional about there job Just kind and courteous about the business. It was a pleasure working with them More

by Smith
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker

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May 19, 2024

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 14, 2024

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Employee Rating

Prompt service. Kept informed by Brian the service technician who gave uoptios on certain options on recommended services. More

by KLWOODBY
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Recommend Dealer
Yes
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May 15, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

May 13, 2024

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Great service, very informative. .super nice people all around. Clean waiting area, very prompt, kept you informed via text as to what was happening. More

by suehum44
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Recommend Dealer
Yes
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May 13, 2024

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 13, 2024

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Always good service! I appreciate knowing that my car is well cared for! That's the reason I bring it to Priority! More

by ARTISTMJA
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Recommend Dealer
Yes
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May 14, 2024

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 11, 2024

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The place is clean and nice. Staff are accommodating to their customers. They will explain everything to you on what will be done to the car before and after. Very good service More

by glaisajoy.cabigon
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker

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May 12, 2024

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

May 11, 2024

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Great dealership to deal with. Great sales force. Good atmosphere clean facilities, good selection trucks. More

by TROUTRUN2240
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Dunn, Michael Rollins

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May 12, 2024

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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They were accurate and honest. They were a pleasure to deal with.i like them. More

by DEWAYNEHACKER69
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Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker

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May 11, 2024

Priority Honda Roanoke responded

DeWayne, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

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