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Brian Brantley
Brian Brantley at Priority Honda Roanoke
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Brian Brantley

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Brian Brantley

May 14, 2024

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Employee Rating

Prompt service. Kept informed by Brian the service technician who gave uoptios on certain options on recommended services. More

by KLWOODBY
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Recommend Dealer
Yes
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May 15, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

May 13, 2024

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Great service, very informative. .super nice people all around. Clean waiting area, very prompt, kept you informed via text as to what was happening. More

by suehum44
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Recommend Dealer
Yes
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May 13, 2024

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 13, 2024

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Always good service! I appreciate knowing that my car is well cared for! That's the reason I bring it to Priority! More

by ARTISTMJA
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Recommend Dealer
Yes
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May 14, 2024

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 11, 2024

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The place is clean and nice. Staff are accommodating to their customers. They will explain everything to you on what will be done to the car before and after. Very good service More

by glaisajoy.cabigon
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker

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May 12, 2024

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

May 11, 2024

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Great dealership to deal with. Great sales force. Good atmosphere clean facilities, good selection trucks. More

by TROUTRUN2240
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Dunn, Michael Rollins

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May 12, 2024

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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They were accurate and honest. They were a pleasure to deal with.i like them. More

by DEWAYNEHACKER69
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker

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May 11, 2024

Priority Honda Roanoke responded

DeWayne, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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The repair work is done quickly and expertly. Brian kept me informed during the entire process. More

by DBANDRB52
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Recommend Dealer
Yes
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May 11, 2024

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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Always wonderful customer service, always listening to the customers needs One day I’ll be upgrading to a suv More

by SHAY_SANDERS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker

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May 11, 2024

Priority Honda Roanoke responded

Shay, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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The service is good and the people are courteous and onformative There was a board that kept me informed about where i was in the que -,very helpful.. More

by BOBRYAN10
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Garst, Jerome Mosser

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May 11, 2024

Priority Honda Roanoke responded

Bob, Thank you for your very kind service review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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Employee Rating

They seem to change the rules as they go you think you have bought one service and not exactly what I understood More

by botetoutdodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Taylor Stump

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May 11, 2024

Priority Honda Roanoke responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Neal Young NealYoung@lithia.com

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