Brett Fader
Brett Fader at Mercedes-Benz of Owings Mills
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Brett Fader

General Manager

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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5.0
120 Reviews
5.0

120 Reviews

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120 Reviews of Brett Fader

March 08, 2024

Dealership Rating
Employee Rating

Some times you get lucky. When I first contacted the dealership I reached Kyle Weiman, and it was the beginning of some great service . I can be indecisive, but Kyle never More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Weiman, Mahaman Kolo

Mar 13, 2024

Mercedes-Benz of Owings Mills responded

Hi Bill, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2023

Dealership Rating
Employee Rating

Thanks for working with me Elliott, I appreciate you so much for helping me and bring so professional and patient. Hands down the best Mercedes Dealership in town. More

by lrgutrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Mercedes-Benz of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2023

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Employee Rating

Everyone was exceptionally attentive and professional from the GM, Brett to salesman Elliott to tech liaison Phaeng to F&I rep Fran. This is the gold standard for how an automobile sale and delivery sho More

by Tim Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elliott Bourne III, Phaeng Taweepuntsant , Fran M King

Dec 01, 2023

Mercedes-Benz of Owings Mills responded

Hi Tim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 19, 2023

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Employee Rating

Dennis is extremely helpful and does things that I have never seen other auto sales persons do. I did not ask him but he drove me to my house to hook up the garage opener. He is in content contact to make More

by MARTIN B MINTz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Mercedes-Benz of Owings Mills responded

Hi Martin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

October 14, 2023

Dealership Rating
Employee Rating

Elliott was a pleasure to work with. He showed us all the features of the car and really sold us on it. Everyone in the dealership was friendly and I am glad I purchased with them. More

by Kb111
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 16, 2023

Mercedes-Benz of Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership!

July 24, 2023

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Employee Rating

Andy Ji was so awesome and great with my transaction. He was very professional and patient. Thank you Andy More

by Hwangtery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2023

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 29, 2023

Dealership Rating
Employee Rating

Andy was fantastic to work with! As a first time purchaser of thenMercedes brand, he made me feel comfortable in my purchase. I’ve had salespeople that were too pushy and called too More

by alizmi
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Andy Ji

Jul 03, 2023

Mercedes-Benz of Owings Mills responded

Hi Alizmi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 05, 2023

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Employee Rating

Dennis will help you find your request and what you need for you and your family and won't stop until the job gets done. He definitely understood the assignment. His warm friendly customer service invites y More

by Beatrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps , Fran M King

Jun 07, 2023

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 14, 2023

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Employee Rating

Responsive staff, amazing service. Good selection of vehicles!!! They wash and filled up my car on pick up. More

by Dnciii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps

Jan 19, 2023

Mercedes-Benz of Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2022

Dealership Rating
Employee Rating

Dylan has sold myself wife and son six cars. Dylan is very personally knowledgeable he makes things easy and comfortable.thanks Dylan for getting our dream cars More

by richardharrisonjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Jones, Mahaman Kolo

Dec 12, 2022

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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