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Bret Hines
Refer Me
535 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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535 Reviews of Bret Hines
April 26, 2024
Should be open on a Saturday. Ridiculous to expect people take off from work to service a car Ridiculous to expect people take off from work to service a car More
by M.DUCHNOWSKI7
Verified CustomerOther Employees Tagged: Carol Clark-Muniz, David Diaz, Christopher Williams, Anthony Persaud
Helpful 
April 14, 2024
Fantastic service. This is the second car I’m having serviced there and I couldn’t be happier as a client. Superb! This is the second car I’m having serviced there and I couldn’t be happier as a client. Superb! More
by zaur1
Other Employees Tagged: Carol Clark-Muniz
April 13, 2024
My car was there for five days. I was told that the electronic fix that was my default dashboard cannot be done….yet 11 months ago it WAS done and worked for 11 months. I was treate I was told that the electronic fix that was my default dashboard cannot be done….yet 11 months ago it WAS done and worked for 11 months. I was treated like I was making this up!! There was also the unlock on approach that works 75% of the time. Also not fixed. Driver door lock sensor should have been replaced. The car was returned unrepaired….and not a word was said when I picked it up!! More
by gritt421
April 12, 2024
Great service department who works hard to return my car to pristine condition. Happy they video the car before service and send a video of their inspection. to pristine condition. Happy they video the car before service and send a video of their inspection. More
by p_rumore
Other Employees Tagged: Brandon Tibbals , Shane Camacho
April 11, 2024
Great service. Last one had a loaner and went to the gym. Drove back right after to pick up my car Always get the best price on a new car Last one had a loaner and went to the gym. Drove back right after to pick up my car Always get the best price on a new car More
by saulroth1865
April 07, 2024
Lived it so good 😊 thank you so much happy to be here with you guys with you guys More
by mehdibarak1212
Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Adam Romano, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , James Dagostino
