Brendan Leary
Brendan Leary at Audi Burlington
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Brendan Leary

Audi Brand Specialist

Audi Burlington

62 Cambridge St
Burlington, MA 01803

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4.9
300 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

Specialties & Trainings

Masters of Excellence 2019 for Sales Performance and Customer Service

Masters of Excellence 2018 for Sales Performance and Customer Service

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4.9

300 Reviews

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300 Reviews of Brendan Leary

April 12, 2024

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Employee Rating

Brendan Leary in sales who sold us 2 of our Audis is excelent and is the main reason I go to Audi Burlington Jim in service has done a good job More

by Alanfedup
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi, Derek Brodeur

Apr 15, 2024

Audi Burlington responded

We're delighted to know that Brendan and Jim have been instrumental in your positive experiences at Audi Burlington. We appreciate the support, and we look forward to continuing our relationship with you!

April 01, 2024

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It was a relaxed, no pressure, informative and enjoyable experience. Brendan addressed all our questions and we left the dealership happy new car owners. More

by jelmel
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Recommend Dealer
Yes
Apr 02, 2024

Audi Burlington responded

Jelmel, we're glad to know Brendan was able to provide you with a relaxed and informative experience at Audi Burlington. Congratulations on your new car!

March 26, 2024

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Herb Chambers Audi Burlington treats you like a VIP every time upon your arrival without fail. Their recent renovation of the dealership is gorgeous, and provides very comfortable seating while you were wait More

by Paul
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adnan Sehovic, Derek Brodeur, Anthony Ferreira , Dat in Parts; 5 stars ⭐️

Mar 27, 2024

Audi Burlington responded

Hi Paul! We're delighted to know that you had a VIP experience at Audi Burlington! Our team always aims for professionalism and comfort. Thanks for appreciating our recent renovation too - it's all designed with customers like you in mind!

March 21, 2024

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By far the best experience I have had buying a new vehicle. Brendan Leary made the biggest difference in my decision to purchase from Audi Burlington. His approach was consultive, educational, relaxed More

by cyberguy
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Bermudez

Mar 21, 2024

Audi Burlington responded

Hi! We're delighted to know that Brendan and our team at Audi Burlington provided you with an exceptional car-buying experience! Your kind words about his knowledge, responsiveness, and customer focus are much appreciated. Enjoy your new vehicle!

February 28, 2024

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The salesperson was very professional and made all the difference compared to other dealers I was working with prior to deciding on Brendan and Herb Chambers. More

by Ktlonge22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Audi Burlington responded

We're glad to know that our salesperson made a positive difference in your car buying experience at Audi Burlington. We appreciate you choosing us over other dealerships, and we hope to serve you again in the future!

February 22, 2024

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Both Brendan Leary and Raymond Herbert were unprofessional, unsympathetic, and dismissive of the Vehicle malfunction that put my wife's life at risk as our brand new Audi A3 TURNED OFF as she d More

by Eric
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Adnan Sehovic, Raymond Hebert

Feb 26, 2024

Audi Burlington responded

Eric, Your A3 was towed in as an emergency breakdown, (not scheduled in). We had the RO generated at noon time on 2/20 and had a master technician working on your car within minutes. The codes we found stored in your system required us to reach out to Audi Corp to confirm the correct repair procedure was followed. 2.5 hours later we told this to you and frankly you did not want to hear our response. You immediately shut us down and wanted to argue with us. The service advisor you worked with did apologize and we are sympathetic to the entire situation. We completed a software update and at 3:49 pm we did our final road test. Your car drove perfectly without any issues. This was communicated to you and asked to speak with a manager. Ray Hebert reached out to you and offered to have the shop foreman drive your car for a few days just to confirm that all issues have been fixed. We were just going the extra mile so that your wife could have some peace of mind that everything we could do, we did for you. Still, at this point, you wanted to argue so you escalated it up the chain to our GM. Unfortunately, by the time you arrived at the dealership, the GM left for the day. You started to swear at associates who were merely trying to assist you. Your conduct in this situation made it unbearable to work with. We asked you to come and pick up your fixed car and you refused. You did not even purchase the car from us, all we wanted to do was to help you get back into your A3 as soon as possible. Going forward, I think it’s in everyone’s best interest that you find another Audi dealership to help you with your maintenance needs. Adnan Sehovic - General Manager - adnan@herbchambers.com

January 29, 2024

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Excellent experience, I plan on returning in the future. I was treated fairly and the team was easy to work with. More

by Tweb822
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Mcguire

Jan 30, 2024

Audi Burlington responded

Hi T Web! We're glad to know that you had an excellent experience at Audi Burlington and found our team easy to work with. We look forward to seeing you again in the future!

January 14, 2024

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I returned to Audi Burlington for a second time to purchase a car. I couldn’t say enough about the service provided by George. He made, what is typically a stressful experience, into a pleasant transa More

by Kmcleanrunner
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George, sales and Ali in business

Jan 16, 2024

Audi Burlington responded

We're delighted to know that you had a positive experience with George and Brendan at Audi Burlington. Our team is dedicated to making the car buying process as stress-free as possible, so it's great to see this reflected in your visit. Enjoy your vehicle!

January 05, 2024

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Great team. each member of team added very good info.The dealership is superb.Warren Wendt was impressive in his vast knowledge of Audis More

by fishrski_eva
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fine wendt

Jan 08, 2024

Audi Burlington responded

We're delighted to know that you had a positive experience with our team at Audi Burlington, especially Warren! We pride ourselves on providing informative and helpful service. Thanks for the review!

December 18, 2023

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Brendan was outstanding overall. Really knowledgeable, patient, gracious and funny! Thank you for a great experience More

by Lora
Purchase Time
Recommend Dealer
Yes
Dec 18, 2023

Audi Burlington responded

Kristen, it's fantastic to know that Louie was able to make your car buying experience at Land Rover Livermore a positive one! We appreciate the recommendation and will definitely pass on your feedback about our document process. Enjoy your new ride!

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