Brad Ashby
Brad Ashby at Mercedes-Benz of Des Moines

Brad Ashby | Page 3

Service Advisor

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.9
79 Reviews
4.9

79 Reviews

Write a Review

79 Reviews of Brad Ashby

January 02, 2024

Dealership Rating
Employee Rating

Great service and attention to detail. Provided alternate car with text updates through the process More

by cyroof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Mercedes-Benz of Des Moines responded

Hello! It's awesome that our team provided great service and communication. We strive for effective service with an attention to detail unlike any other. Drive safe and we hope to see you back at Mercedes-Benz of Des Moines soon!

December 31, 2023

Dealership Rating
Employee Rating

Excellent service and communication ! ! Will definitely do business in the future with Mercedes of DesMoines More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Mercedes-Benz of Des Moines responded

Hi Tim! We're delighted to know you had an excellent experience with us at Mercedes-Benz of Des Moines. We look forward to serving your future needs!

December 31, 2023

Dealership Rating
Employee Rating

They were able to schedule my service appointment within a week from the day I called. I was very happy to get a Saturday appointment. More

by Pleasant.view.percherons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that you were satisfied with our quick scheduling and weekend availability at Mercedes-Benz of Des Moines. Thanks for sharing your experience and come again soon!

December 30, 2023

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Employee Rating

Brad at the service center is always professional and timely which I appreciate. My car is handled with care and clean when I pick it up. All of my questions I have are always answered satisfactory. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Mercedes-Benz of Des Moines responded

Julie, we're glad to know that Brad and our team at Mercedes-Benz of Des Moines have been able to provide you with professional and timely service. We appreciate your feedback!

December 29, 2023

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Brad and the team at MB DSM were great to work with! Service was thorough and complete and they were great with communication! Would and will use them again! More

by djensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Mercedes-Benz of Des Moines responded

Thanks for the positive feedback! We're glad to know Brad and our team at Mercedes-Benz of Des Moines provided you with thorough service. Looking forward to working with you again in the future!

December 24, 2023

Dealership Rating
Employee Rating

Nate was wonderful as always when i am needing service on my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in! More

by Yelena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Mercedes-Benz of Des Moines responded

Hello Yelena! We're delighted to know that Nate continues to provide you with excellent service at Mercedes-Benz of Des Moines. We appreciate your recommendation and look forward to assisting you in the future!

December 23, 2023

Dealership Rating
Employee Rating

Brad did some thorough research on the service history on my car and a check on what I needed to get everything maintained and replaced. Everything done as promised. Very very satisfied. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Mercedes-Benz of Des Moines responded

Hi George! It's great to know that Brad was able to provide you with the detailed service and satisfaction you deserve at Mercedes-Benz of Des Moines. Thanks for sharing your experience and come again soon!

December 23, 2023

Dealership Rating
Employee Rating

Friendly, very attentive staff On time and very professional Service was excellent and very knowledgeable More

by Perk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Mercedes-Benz of Des Moines responded

Hello! We're glad to know you had a positive experience with our team at Mercedes-Benz of Des Moines! Your kind words about our professionalism and knowledge are greatly appreciated. Thanks for the review and come again soon!

December 15, 2023

Dealership Rating
Employee Rating

Prompt courteous dervice. Brad our advisor is alwsyd great to work with. In fact he was the one whk alerted us to the recall thar we had fixed. More

by Scott.Banyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Mercedes-Benz of Des Moines responded

Scott, we're glad to know that Brad and our team at Mercedes-Benz of Des Moines were able to assist you promptly with your recall. Thanks for the review and come again soon!

December 14, 2023

Dealership Rating
Employee Rating

The folks at the Des Moines dealership are so friendly and helpful. They know how to make my day. More

by jkmoore4816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

Feb 29, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great visit with our team at Mercedes-Benz of Des Moines. It's awesome to hear that they were friendly and helpful. Come again soon!

Dec 14, 2023

jkmoore4816 responded

Thank you for your excellent service.

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