Brad Ashby | Page 2

The service personnel are the best. They are thoughtful, knowledgeable and always helpful. My service advisor takes the time to hear my concerns, explain the options and advise me on They are thoughtful, knowledgeable and always helpful. My service advisor takes the time to hear my concerns, explain the options and advise me on what is best. When I call with questions, Nathan Karr calls me back with answers. I appreciate working with staff who care. More

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Good service and good team. It's nice to work with Bred, Thank you very much. It's nice to work with Bred, Thank you very much. More

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Brad Ashby has been my guy for over 10 yrs. He always is someone I can rely on for accurate information. He even made it tolerable when my bill topped $2K.🤦‍♂️😉 He always is someone I can rely on for accurate information. He even made it tolerable when my bill topped $2K.🤦‍♂️😉 More

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My blower motor on my defroster went out and the dealership worked it in on the same day and replaced it. They are the best. dealership worked it in on the same day and replaced it. They are the best. More

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Excellent service at reasonable cost. Quite pleasant to speak with a service advisor (Brad) who really knows cars! Quite pleasant to speak with a service advisor (Brad) who really knows cars! More

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Great service and attention to detail. Provided alternate car with text updates through the process Provided alternate car with text updates through the process More

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Excellent service and communication ! ! Will definitely do business in the future with Mercedes of DesMoines ! Will definitely do business in the future with Mercedes of DesMoines More

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They were able to schedule my service appointment within a week from the day I called. I was very happy to get a Saturday appointment. a week from the day I called. I was very happy to get a Saturday appointment. More

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Brad at the service center is always professional and timely which I appreciate. My car is handled with care and clean when I pick it up. All of my questions I have are always answered satisfactory. timely which I appreciate. My car is handled with care and clean when I pick it up. All of my questions I have are always answered satisfactory. More

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Brad and the team at MB DSM were great to work with! Service was thorough and complete and they were great with communication! Would and will use them again! Service was thorough and complete and they were great with communication! Would and will use them again! More

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