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Brad Ashby
Brad Ashby at Mercedes-Benz of Des Moines

Brad Ashby

Service Advisor

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.9
73 Reviews
4.9

73 Reviews

Write a Review

73 Reviews of Brad Ashby

April 26, 2024

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Employee Rating

Pleasant, experienced, knowledgeable service staff. They were able to shift priorities to accommodate last minute urgent situation. They took the time to articulate the problem. Clean, calm waiting are More

by Brian
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Recommend Dealer
Yes

Other Employees Tagged: Tech was knowledgeable

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Apr 26, 2024

Mercedes-Benz of Des Moines responded

Hi Brian! We're glad to know our team at Mercedes-Benz of Des Moines was able to assist you promptly and effectively. We appreciate your kind words about the service staff and waiting area. Come again soon!

April 24, 2024

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Best service I ever received. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. More

by darrel.dykstra
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Benjamin Knudson, Ryan Parmerlee

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Apr 25, 2024

Mercedes-Benz of Des Moines responded

Hello Darrel! We're so glad to have been able to help you out on your road trip at Mercedes-Benz of Des Moines! It's great knowing our team could get you back on the road quickly. Safe travels ahead and come again soon!

April 17, 2024

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I’ve had my Mercedes for 5 years and the Mercedes service dept has always done great work on my car. More

by jeremy
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Yes
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Apr 18, 2024

Mercedes-Benz of Des Moines responded

Hi Jeremy! Thanks for letting us know that you've had great experiences with our service team at Mercedes-Benz of Des Moines. It's great to hear that they've always done great work. Come again soon!

April 05, 2024

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Nathan always does a great job. Always all the team members are very helpful. Great work keep it up. More

by RAJESH_KHANNA79
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Anthony Gladney, Brahim Bouhaik

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Apr 07, 2024

Mercedes-Benz of Des Moines responded

Hello Rajesh! Thanks for letting us know that Nathan did another great job at Mercedes-Benz of Des Moines. Drive safe and we look forward to seeing you again!

April 03, 2024

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Staff was wonderful on getting my car in and provided a Fast service! Appointment was on time and everything needed got completed. More

by mpudic
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Yes
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Apr 04, 2024

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that you had a positive experience with our team at Mercedes-Benz of Des Moines! We always aim for efficiency and timeliness in our service. Thanks for your review, we appreciate it. Drive safe until next time!

March 11, 2024

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Always get me in right away and turn vehicle around very quickly, also Brad always communicates vey well and keeps me informed. Thanks More

by Paul Schulte
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Yes
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Mar 11, 2024

Mercedes-Benz of Des Moines responded

Hi Paul! We're glad to know that Brad and our team at Mercedes-Benz of Des Moines have been able to provide you with prompt service. Thanks for the review and come again soon!

February 18, 2024

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Car was serviced very quickly and returned extremely clean. Washed and vacuumed. Got ride both ways More

by cmcovert0
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

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Feb 19, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that your car was serviced quickly and it was washed and vacuumed. We hope to see you again at Mercedes-Benz of Des Moines for more awesome service!

February 08, 2024

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Service was awesome as usual. Was able to get a loaner to help with my work schedule. Everything went smoothly More

by Doreen.blunck
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Gladney, Midhat Efendic

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Feb 23, 2024

Mercedes-Benz of Des Moines responded

Hi Doreen! We're glad to know that our service met your expectations and the loaner car was helpful for you at Mercedes-Benz of Des Moines. Thanks for sharing your experience, we look forward to serving you again!

February 07, 2024

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Service department makes it easy to make an appointment and did my service quickly. They also added a service without complaint. More

by jpinter1978
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Yes
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Feb 23, 2024

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that our service department at Mercedes-Benz of Des Moines made your experience a positive one! We always aim for efficient and hassle-free appointments. Thanks for the review, we appreciate it! Drive safe until next time!

February 02, 2024

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The service personnel are the best. They are thoughtful, knowledgeable and always helpful. My service advisor takes the time to hear my concerns, explain the options and advise me on More

by Chibyere
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Benjamin Knudson

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Feb 23, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to know our team at Mercedes-Benz of Des Moines has been able to provide you with such thoughtful and knowledgeable service. It's great that Nathan Karr could assist in answering your questions too! Thanks for sharing this positive feedback, we appreciate it greatly!

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