Bobby Baweja | Page 2

I picked-up a 2018 Jeep Compass today, it was an easy process thanks to Phill in sales. He explained all the trade-in requirements and took the time to show the benefits of buying the Compass from Westb process thanks to Phill in sales. He explained all the trade-in requirements and took the time to show the benefits of buying the Compass from Westbury Dodge/Jeep. If you want a good value in a pre-owned car, go to Westbury Dodge and ask for Phillip Dimberio. Manny P. in Hicksville. More

Helpful 0

Report | Print

Absolutely no integrity On Monday August 3, 2020 I purchased a "certified" preowned Jeep Grand Cherokee and extended warranty. Both were paid for in full. On Tuesday the car On Monday August 3, 2020 I purchased a "certified" preowned Jeep Grand Cherokee and extended warranty. Both were paid for in full. On Tuesday the car stalled twice. Their story is that it is normal for a car to shut off when coming to a stop. On Wednesday morning the car was dead. I spoke to the service department who had me on hold for 20 minutes and then told me they would tow it back but did not have a loaner for me. Since I live 2 hours away, this presented a problem. I called Westbury to tell the salesman but it was his day off so I was transferred to the sales manager. I told her I was unhappy with the car, explained why, and said I wanted to bring it back. The response from the sales manager was a flat 'No." When I asked about the three day window, she said there wasn't any. When I mentioned the Lemon Law, she told me to hire a lawyer. Then I said I wanted to bring the car to another dealer to look at it and was told they would not service my car if I did that. I did it anyway. They ran a test on the battery and found it to be OK but on Thursday the battery was dead in the morning again. Another jump and this car is now in the shop at Southampton Jeep and will be there until they figure out what’s wrong with it. I then got an email from the Westsbury Jeep General Manager stating that they would not service the car, would not take it back, and that years ago we had a similar scenario which indicates to me that their business practice is to sell cars as fast as possible (the salesman told me they were a "volume business") without doing their due diligence to make sure their certified preowned vehicles were indeed certified. I then received a call saying they were blocking my number. I would never have gone back to this dealership but they were the only one with inventory, I was paying $150/day for a rental, and I needed a car as quickly as possible since the head gasket on my previous car had cracked. and it was undriveable. Wanting to return a car in less than 48 hours because it’s obviously defective is not unreasonable. Telling me I can’t, interrupting me continually when I was trying to speak and then saying I need to hire a lawyer in a snotty tone of voice is beyond despicable. Did I get angry? You bet. I'm a 71 year old senior citizen and they were taking advantage. I believe this dealership lied about this car being certified. Refusing to service it is another issue since I purchased an extended warranty. Blocking my phone number is the totally inexcusable. They should have been apologizing all over the place and offering to take it back or to replace it immediately. I purchased this car in good faith and the car has problems. There is some reason the battery drains overnight but as of right now I have no car, have lost a week of work and have been aggravated beyond words. More

Helpful 4

Report | Print

My very own first car! Wow. Great buying experience here provided by Westbury’s A-Team; Anthony Dinelaris and Bobbie Baweja are true professionals. I came into the dealership having been beaten up by the c provided by Westbury’s A-Team; Anthony Dinelaris and Bobbie Baweja are true professionals. I came into the dealership having been beaten up by the car buying process at Huntington Jeep, emotionally and credit wise. But Anthony immediately treated me with dignity and respect. I kept trying to tell him to hold on, that I didn’t want to waste his time, that I have no credit depth and my credit history is challenged. He didn’t want to hear any of it; he kept the process focused on finding me a car that worked for me. Anthony is an expert in his field, a professional in his trade, and transparent in his craft. The entire process was very much consultative. I am in a sales role myself and at no point was Anthony using smoke and mirrors; quite the opposite. He brought in his Finance Specialist, Bobbie, to get us across the finish line when the time was right. It’s a very nerve racking experience coming into a dealership with my credit challenges..to say the least. It can actually feel embarrassing at times. Having been dragged across the floor a day earlier by the Finance department at Huntington Jeep, meeting Bobbie was a relief. Bobbie was a man on a mission to get this deal closed though. He walked up with genuine concerns with my credit history and mistakes but walked away with confidence and determination to get us across the finish line. (Imagine my shock, having spent the day before getting berated by the finance manager at Huntington Jeep) Bobbie treated me with dignity and respect...such great, friendly, and hardworking fellas. When it was all said and done...from 1-5:30 PM; Anthony and Bobby worked diligently on my behalf and I can’t thank them enough. I’m sure there was no money to be made on this deal after all the concessions with lenders that had to be negotiated to get this deal closed. Yet, Anthony and Bobby continued to do right by me. Westbury Jeep will have my business for life because of the professionalism of these two! More

Helpful 1

Report | Print

It was a wonderful experience purchasing my car from Westbury Jeep. Special thanks to Bolivar who helped me find the perfect car I was looking for. He was very nice, always made sure we had enough tea/c Westbury Jeep. Special thanks to Bolivar who helped me find the perfect car I was looking for. He was very nice, always made sure we had enough tea/coffee, and was very reasonable. He made the process very smooth. More

Helpful 0

Report | Print

Anthony D. Sr. This is the second car we have bought from Westbury Jeep. We have been to many dealerships and have to say Anthony Sr. Is the best. Westbury Jeep is l This is the second car we have bought from Westbury Jeep. We have been to many dealerships and have to say Anthony Sr. Is the best. Westbury Jeep is lucky to have him. He answers all questions and takes you for as many test drives as you want. I would not purchase a car elsewhere. More

Helpful 1

Report | Print

Krystal is simply the best Picked up my new Laredo E yesterday and from start to finish Krystal Jorge was very helpful and focused on helping me. Of all sales people I e dealt w Picked up my new Laredo E yesterday and from start to finish Krystal Jorge was very helpful and focused on helping me. Of all sales people I e dealt with especially at dealerships, she is simply the best and I will be recommending her to everyone I know. More

Helpful 0

Report | Print

GREAT EXPERIENCE I went to 6 Jeep Dealers in NY and Long Island - so disappointing it was unreal. Then went to Westbury Jeep and had a completely different experience. I went to 6 Jeep Dealers in NY and Long Island - so disappointing it was unreal. Then went to Westbury Jeep and had a completely different experience. Met with Michael Goldberg my sales rep and on a scale of 1-10 he was a 10 . Professional , gave me time, and was a great experience, and ordered my Jeep Moab from them. Would not waste time going to any other dealer. I live in Brooklyn {45min away} and it was worth the drive and will be servicing my Jeep there as well. Being a sales professional myself I appreciate a staff that knows the product they are selling Rich Quarto Brooklyn NY More

Helpful 0

Report | Print

Jmihale an amazing experience with Anthony Dinelaris SR I went to Westbury jeep and had the pleasure to meet Anthony Dinelaris Sr he was very pleasant Anthony new everything I needed to know about the jeep I went to Westbury jeep and had the pleasure to meet Anthony Dinelaris Sr he was very pleasant Anthony new everything I needed to know about the jeep grand Cherokee I told him what I was looking for and he found me my dream car with low mileage I hope in the future to deal with Anthony again when I need new wheels More

Helpful 0

Report | Print

New Jeep Purchase Great experience. Everything was handled very easily. I had a leased Ram Truck that I was returning and was purchasing a new Jeep Cherokee. Joe Sep Great experience. Everything was handled very easily. I had a leased Ram Truck that I was returning and was purchasing a new Jeep Cherokee. Joe Seplow took care of all the paper work and let us bring the truck to the dealership instead of having to take it out to Farmingdale. He called us as soon as the Jeep came in and we finished all the signing and left with a new Jeep! No problems at all. Great place to purchase a new vehicle. Joe is very good at his job. You can tell he know's what he's doing. He made it a pleasant experience. More

Helpful 0

Report | Print

Michael Goldberg best sales man on Long Island Bought a 2019 ram 1500 from MICHAEL GOLDBERG @westbury JEEP. Best experience/price/service I got after wasting my time @ 4 other Jeep/ram dealerships( Bought a 2019 ram 1500 from MICHAEL GOLDBERG @westbury JEEP. Best experience/price/service I got after wasting my time @ 4 other Jeep/ram dealerships(port Jeff/security/smith haven /browns). Michael Goldberg did everything he said he was going to, got me the trade in $ I needed to make deal happen & made me feel very comfortable in the entire process with his honesty & professional manner. Me & my family love our new truck & couldn’t be happier. Thank you Michael & westbury Jeep for making it happen . More

Helpful 0

Report | Print