Bob Olson | Page 28

Quick and easy Leasing The sales / finance team - Mike & Sohail were friendly , knowledgeable , and efficient! The service dept is always clean and the staff is very accom The sales / finance team - Mike & Sohail were friendly , knowledgeable , and efficient! The service dept is always clean and the staff is very accommodating. Thank you Toyota of Wallongford- I love my new Rav4! More

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The best. Over the past several years that I have dealt with this dealership I have never had a complaint about anything. Every time I have done business with t Over the past several years that I have dealt with this dealership I have never had a complaint about anything. Every time I have done business with them I have been completely satisfied. I highly recommend them. Great product, price and atmosphere. More

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New Tundra Purchase I found the truck using their website on Thursday morning. Decided to stop in after work to go for a test drive. CJ was very professional and all of I found the truck using their website on Thursday morning. Decided to stop in after work to go for a test drive. CJ was very professional and all of the other employes were both friendly and accommodating. Made arrangements to stop back in Friday morning to drop off my trade-in vehicle and pick up my new truck. They didn't play any games, they kept all of their promises, and made this the best new car buying experience of my life. My wife will be in the market for a new car in a few years and we will definitely be coming back. More

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New HIghlander purchase I purchased a new 2005 HIghlander from Toyota of Wallingford 9 years ago, which was always serviced by this dealership (great service). Recently I wor I purchased a new 2005 HIghlander from Toyota of Wallingford 9 years ago, which was always serviced by this dealership (great service). Recently I worked with Elvin to find a new 2014 Highlander. I wanted a specific color in the XLE model with the bench 2nd row seat, so he had to work with other dealers to find the model and color I needed and make a swap. It worked out very well, and Elvin spent a good hour showing me all the features of my car. I know I can come back with any other questions I have and he will be happy to help me out. And the service has always been excellent, flexible, and helpful. So thanks very much - I love the new car! More

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I took my 2008 Tacoma in front wheel noise. Thought it I took my 2008 Tacoma in front wheel noise. Thought it was transmission or tires. Casey informed me it was a wheel bearing, and covered under ext. wa I took my 2008 Tacoma in front wheel noise. Thought it was transmission or tires. Casey informed me it was a wheel bearing, and covered under ext. warranty. Turns out it was much more than that. So I told Casey I needed a car and that was covered too. I was seven days without my truck, but Casey called me with an update every day. I work in retail, so I know what it's like to hear people complain and praise for good service. Sometimes it's not easy to make everyone happy. Today I praise the service department of Toyota of Wallingford . I will be back for a car when I am ready, and I will recommend to family and friends. Thank You so Much. Mike D. 2008 Tacoma More

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I have been going to this dealership for many years. Have purchased cars there and have had them serviced there. I have also recommended them to family and friends. I have always been treated very w Have purchased cars there and have had them serviced there. I have also recommended them to family and friends. I have always been treated very well. Staff is always helpful and friendly. More

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At approximately 9:15 am 4 Sep 2013, while driving, an erratic instrument cluster readout, and transmission hunting , ending with ''check engine" indicator but with the problem having, apparently, otherwi erratic instrument cluster readout, and transmission hunting , ending with ''check engine" indicator but with the problem having, apparently, otherwise resolved itself after 5 miles of further driving, required prompt analysis and correction on my 2012 Tacoma showing 8740 miles. "Laurie" courteously took my call around 10:15 am, and indicated the shop had the capability to look at the problem that day . I dropped off the vehicle at around 10:45 : Mr. Olson was almost immediately able to fit this unplanned visit into the busy shop schedule , had the problem (rodent had gnawed insulation from electrical cables in both rear headlights) pinpointed by your mechanics at around noon, and advised the vehicle would likely be ready around 3:00 pm. I left, and on my return around 4:00pm , the problem had been corrected . Another good customer experience . Thank you all, Charles ingold. More

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Ralph and Gloria were extremely knowledgeable and helpful and made the buying experience a pleasure. No hassles, straight talk. Ralph was very attentive to my inquiries and his responsiveness was very much a and made the buying experience a pleasure. No hassles, straight talk. Ralph was very attentive to my inquiries and his responsiveness was very much appreciated, Gloria knows her stuff and was a pleasure to work with. I would certainly recommend these individuals to others who are interested in a professional and courteous experience when buying a car. Bob has serviced my older vehicles in the past and is great at his job. Sohail is a true gentleman. More

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Service is excellent; sales leaves much to be desired since change in showroom management. Showroom is now no different than any other mediocre dealer - high pressure, fast talk, just missing the plaid p since change in showroom management. Showroom is now no different than any other mediocre dealer - high pressure, fast talk, just missing the plaid polyester jackets More

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I purchased a used vehicle which needed it's radio replaced. They took the time to review the situation, replace it and even answered additional questions I had. If they didn't know the answer perso replaced. They took the time to review the situation, replace it and even answered additional questions I had. If they didn't know the answer personally, they referred to a person who did and will follow-up. Thank you! More

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