Karen Carofano
Karen Carofano at Toyota of Wallingford

Karen Carofano

Service Manager

Toyota of Wallingford

859-861 North Colony Road
Wallingford, CT 06492

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4.8
135 Reviews
4.8

135 Reviews

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135 Reviews of Karen Carofano

May 31, 2026

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Very knowledgeable and helpful. Explained to me what issues it might have and he was correct! Did not forced me to get anything done that I was not authorizing. Very professional More

by hcharneco
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Recommend Dealer
Yes

Other Employees Tagged: Stanley Wheeler and Chris Melillo

May 22, 2026

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service department followed through by doing a test drive with me after the service to be sure that the problem was solved. More

by HOWEL613
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Recommend Dealer
Yes

May 12, 2026

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Service itself and staff are great. Scheduling not so much. I had an appointment for an oil change and they knew it was scheduled for me to wait for it. It still took over 1.5 hours. Co More

by Fourtempis
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Recommend Dealer
Yes

Other Employees Tagged: Don’t remember names but all were friendly and nice to interact with.

April 20, 2026

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Being as this was my first service on my truck and with this dealership, where I bought my truck. I don't have a whole lot of experience with to base any facts. More

by Rodney Roy
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Recommend Dealer
Yes

March 24, 2026

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They were very welcoming and tried their hardest to get me the best price for my vehicle! Thank you so much!! More

by Ronan
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Recommend Dealer
Yes

Other Employees Tagged: Edward Mayzler, Joe Carroll

Mar 25, 2026

Ronan responded

Joe was great, he was very understanding of my needs and tried his best to meet them! He was very patient from the beginning and was always checking on me during waiting periods and even had multiple conversations about random things. Ed was also amazing, he tried his hardest to get me a good rate, and it ended pretty well, although it wasn't exactly what I wanted, it was still the best deal I could've asked for. To Joe, for the great communication, I also was able to get my headlight replaced, it was out for some reason and the techs did an excellent job of replacing it and was quick! Seeing them scramble around to make sure I leave with a beautiful car without any issues was amazing to me! Thank you again for everyone's time, great first experience of buying a car!

January 31, 2026

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I can’t say enough about this dealership; The quality of product, my sales person Preston Studley, Mark in service, parts counter, finance, vehicle prep have all exceeded my expectations of a fine professio More

by Rollim
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Recommend Dealer
Yes
Feb 07, 2026

Toyota of Wallingford responded

We truly appreciate you sharing your experience with our Toyota dealership. Hearing that our sales team delivered excellent service means a lot to us. Enjoy your vehicle, and thank you for choosing us.

January 29, 2026

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This is my second time leasing a truck from Toyota of Wallingford, and once again they completely exceeded our expectations. Anthony Bauer is truly next level. His knowledge, professionalism, and dedicat More

by Nicco1818
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Recommend Dealer
Yes

Other Employees Tagged: Edward Mayzler, Anthony Baur

Jan 31, 2026

Toyota of Wallingford responded

We’re grateful for your feedback and your recommendation. Providing excellent service at our Toyota dealership is always our goal. Thank you for allowing us to earn your business.

December 26, 2025

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Anthony Baur was my salesman and he was great. He worked very hard to find the right new vehicle for me. He patiently listened to what I wanted in a vehicle and what my budget was and was able to More

by Richard F.
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Recommend Dealer
Yes
Dec 27, 2025

Toyota of Wallingford responded

Thank you for sharing your positive experience—we’re grateful for your feedback.

December 04, 2025

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great dealership, clean and personnel willing to help you. did not purchase my Toyota GR 86 here but decided to have service here. I bought a 2024 Toyota Rav4 Hybrid and servicing it in Wallingford. More

by nveltri
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Recommend Dealer
Yes

Other Employees Tagged: Justin Graham was my service guy ,5 Star

Dec 04, 2025

Toyota of Wallingford responded

Thank you for leaving us a positive review! We're proud to have earned your business.

December 03, 2025

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Employee Rating

Great people willing to work within your means and get you the best deal possible. More

by Liya Milatro
Recommend Dealer
Yes

Other Employees Tagged: Preston Studley

Dec 04, 2025

Toyota of Wallingford responded

Thank you for your generous feedback! We're honored you chose our dealership.

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